Uconnect update I actually like… so far

[Louk]

Please tell me how to update to 2022 from a flash drive or through a website from another country?! It doesn't work over the air for us.

I would be happier if ram couldn’t do over the air!!!
Looks like someone above dropped the file so you can usb update.

 

[TyRex]

Good morning all,

The new AOTA campaign began to roll out yesterday (9/14). We expect that some of you on the forum will receive this first round, so please let us know if you have any issues.
Additionally, for @TyRex questions about rolling back software, this is not possible. The radio will not accept a lower version and your servicing dealer will tell you the same information — if they were to plug in a USB with a lower software version (T branch, for example) while you are already at U branch, a message will pop up not allowing the update to continue. In the past we offered manual software updates, and this is something we have communicated (and will continue to communicate) that customers are very interested in having access to again.

We look forward to seeing this AOTA continue to roll out and do still expect all TRX customers to receive the update in the next two weeks (potentially sooner). As a reminder, the AOTA-only functions a little differently, so you won't see a pop-up message informing you of the update like you do for a FOTA. The AOTAs are 'silent' and happen on the backend, so you'll need to check the affected pages to see if you've received the update and gotten the TRX graphics back.

As always, let us know if there are any other questions we can answer.

Diamond
Ram Cares

Thanks for the info. My 2020 Ford allows me to rollback firmware versions manually and doesn’t force me to update if I don’t want too. I know you (the person behind the RamCares) have no fault here but please, let whoever is behind this uConnect thing to stop forcing updates. If I’m happy with a product and don’t need to update, why should I update? My radio was perfect, couldn’t complain until one day it started updating while I was driving and had to pull over because the driving mode was disabled and a lot of things started going on the screen. That’s not safe and this is not uConnect property. We bought a truck with their product, thanks to us they get paid. They should take this more serious because it’s been a nightmare for several months for a lot of users. I drive the truck and don’t look that screen anymore, and the dash map that I liked to use, I can’t use it anymore because to get the map in the cluster, I need to restart the radio. I use uConnect on my Durango, and except the annoying “UConnect Box requires service” -> Hit OK and drive , everything else work fine. Just 1-2 updates since 2021 and never an issue. Hopefully all this will get fixed someday, as the driveshaft clunk and axle boots… I am optimistic!!
But seriously, thanks for the updates!