VON Tracking & RAM Status Codes

[krazyk86cu]

Do you have alocation ?

I’m really not sure. I asked them if they did when I ordered it and they said yeah but moved on pretty quickly to another subject. I didn’t think about it at the time. I assumed they’d need one to take my money but I guess that was a naive assumption on my part. I’ll call tomorrow.

 

[GabeW]

X2 - I know the old VOTS system was taken down. If you call or chat with FCA customer service, they might help track it. I did that with my Demon and they were great.

I just checked with them, my order is accepted within the system, and can be scheduled. Given that builds are not happening until Q4, probably will not get a VIN for at least another month.

FCA RAM

fcacommunity.force.com

i chatted with costumer service today and this is the answer I received.
The parts for may vehicle are in the ordering phase

 

[charperimg]

Just got my vin, 4786, ordered 1/11/21.

 

[Johnny@JustBoltOns]

Just got my vin, 4786, ordered 1/11/21.

Wait what? You got a VIN for a 2021 order already? That's awesome news!

 

[charperimg]

Wait what? You got a VIN for a 2021 order already? That's awesome news!

Yeup. Order submitted 1/11, VON assigned 1/12 and entered BG status, and VIN assigned 1/13. Waiting on a new POC reflecting all this info, got the vin from FCA chat.

 

[KnightMare]

Now I better not see anyone left from 2020 stuck without a vin...

 

[marksouth]

Now I better not see anyone left from 2020 stuck without a vin...

NO kidding! Checking with my salesman this morning.... was stuck in C status last month, but haven't checked in several weeks.

 

[AZ Car Guy]

Yeup. Order submitted 1/11, VON assigned 1/12 and entered BG status, and VIN assigned 1/13. Waiting on a new POC reflecting all this info, got the vin from FCA chat.

You had me until saying the VIN was received from FCA chat... Hope this is all true but does not add up for me.

 

[Johnny@JustBoltOns]

Yeup. Order submitted 1/11, VON assigned 1/12 and entered BG status, and VIN assigned 1/13. Waiting on a new POC reflecting all this info, got the vin from FCA chat.

That's great news! My 2nd order was submitted in Dec when I picked up my Rebel so hopefully that means I'll be seeing a vin soon too!

 

[snopro_440]

I received my VIN this morning. Order date was Dec 7th, 2020. VIN# 4693 VON# 47772920

 

[AZ Car Guy]

Yeup. Order submitted 1/11, VON assigned 1/12 and entered BG status, and VIN assigned 1/13. Waiting on a new POC reflecting all this info, got the vin from FCA chat.

One question, did you order black or another color? Seems black trucks seem to be the only TRXs being built at the moment.

 

[charperimg]

One question, did you order black or another color? Seems black trucks seem to be the only TRXs being built at the moment.

Yes sir, black.

 

[xMonstax]

Just got my vin, 4786, ordered 1/11/21.

I sat on an order for 4 months and never got a VIN...great to hear you got in line but just another confused look on my face how FCA handles orders lol

 

[xMonstax]

Now I better not see anyone left from 2020 stuck without a vin...

word

 

[AZ Car Guy]

Yes sir, black.

I am still find it amazing you were able to get a VIN from FCA Chat, but the fact that black is your color makes a lot of sense based on what we are seeing on the actual builds. Only Black TRX are being build right now, the only TRX that is not two tone. Hope you move forward quickly. You have a good shot at it right now.

 

[charperimg]

@xm

You had me until saying the VIN was received from FCA chat... Hope this is all true but does not add up for me.

 

[Agonza11]

I have a vin finally. Ordered on Nov 13

 

[Agonza11]

I have a vin finally. Ordered on Nov 13

Where do I load my vin number for tracking ?

 

[charperimg]

Where do I load my vin number for tracking ?

You don't, you have to chat w/ your dealer or FCA chat.

 

[Agonza11]

You had me until saying the VIN was received from FCA chat... Hope this is all true but does not add up for me.

I just got my vin from the chat also. 4532 ordered nov 13