VON Tracking & RAM Status Codes

Several has been built and shipped after mine which was ordered on Oct 5, 2020...... so I dont have more option but waiting..:unsure::unsure::unsure:
These stories are sad....sucks for so many of you. I ordered on 2/16 from a dealer with no allocations and had a vin a week later. Went to D status last week and D1 today.
 
These stories are sad....sucks for so many of you. I ordered on 2/16 from a dealer with no allocations and had a vin a week later. Went to D status last week and D1 today.
Wow Congratulations that is awesome. Yeah it’s been a long haul for a lot of folks. Hopefully those waiting since Aug. and Sept. get their trucks built soon. Cheers
 
If my dealer called and said mine is in paint, am I somewhat getting close?
703522
 
I had to pay $8 to get my window sticker because my dealer is the king of the lack of information...

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can someone briefly explain ordering status and vin and expected build dates

i ordered on 4/5
I have a von #
I have a vin #
and status is D

what should i expect based on others experiences interns of build and delivery?

thank you !!
 
I've discovered that FCA probably has a lottery machine or is pulling numbers out of a hat, because there's literally no pattern other than doing the same color in one line like they have been lately (Anvil and then Black).

Part of it must be what parts are available when, then luck.
I just feel sorry for those who believe the "shipping date" given, or whatever chat says.

And those who doesn't have a VON after several months should start over with an honest dealer, I think.
 
Interesting.... customer service rep tells me she cannot give out status codes because it is against company policy. lol
 
It's been that way for quite a while now.
They want those questions to be answered by the dealer, which makes sense. If nothing else, what the dealer says is generally true, as opposed to whatever guesses that customer service comes up with.
 
What does KZS mean?
BA: New order that hasn't been checked
BB: Review by fleet department
BD: Special equipment processing
BE: Edit error
BG: Passed edit n/a for schedule
BGL: Edit ok parts unavailable
BX: Passed edit available for schedule
C: Sub firm - Tentative schedule
D: Firm schedule - dealer has allocation and all parts available
D1: Gateline schedule - scheduled to be built
E: Frame
F: Paint
G: Trim
I: Built not ok'd
J: Built ok'd
JB: Vendor
JE: Emission check
JS: Shipped to storage, really
KZ: Released by plant , invoiced (window sticker)
KZL: Released - not shipped (see JS)
KZM: First rail departure
KZN: First rail arrival
KZO: Delayed/recieved
KZOA: Plant holds
KZOB: Zone/distribution holds (see JS)
KZOC: Carrier delays
KZOD: Carrier holds
KZOE: Mis-shipped vehicle
KZOF: Show/test vehicle
KZOG: Damaged vehicle
KZOH: All other reasons
KZT: Second rail departure
KZU: Second rail arrival
KZX: Delivered to dealer
ZA: Canceled
 
can someone briefly explain ordering status and vin and expected build dates

i ordered on 4/5
I have a von #
I have a vin #
and status is D

what should i expect based on others experiences interns of build and delivery?

thank you !!
Here's how mine went....

Ordered on Saturday, 4/24
Recieved VON when dealer submitted the order on 4/26
Got my VIN on 4/27
Currently status is D
 
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As the latest update, I used the chat function at FCA as well today, and they were happy to provide me with status reports. I've had the VON for liteally like an hour right now so there was no status, but it is great to know you can still get one from them.

This is what she said

"Congratulations on your new vehicle purchase! I can absolutely look into your vehicle order status here for you."

Link: https://fcacommunity.force.com/RAM/s/knowledge
 
Check out this reply from Ram Cat on my August “168” order.
No more chip shortage!🙄🙄🙄
 

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“We have it on good authority that this is NOT happening.” 👊🏻🤣
 
Was told by Ram Care a few weeks ago I was in the scheduling phase. Called today and I was in the building stage. WTH does that mean? If anything.
 
Was told by Ram Care a few weeks ago I was in the scheduling phase. Called today and I was in the building stage. WTH does that mean? If anything.
Congrats! It SHOULD mean that you are at some point of the build process! Get on chat with FCA, or contact your dealer to see if you can get a better detail.

You can chat with FCA and ask them here: https://fcacommunity.force.com/RAM/s/knowledge

What day did you order your TRX?




Build Codes are below. FCA chat should be able to give you a description that will roughly match the code verbiage. you dealer should be able to as well.

Build:
E – Framing. Metal is welded together to form the body and frame. The body is inspected at the end of this step to ensure it's within tolerances.
F – Paint. The metal is coated, primed, sprayed, clear coated, polished, inspected, and hand finished if necessary.
G – Trim. The engine is installed in the chassis, the interior is installed, the chassis is mated to the body, the bed is put on. At the end of this, your new vehicle is built.

Built:
I – unit built, pending final inspection. Your vehicle goes through a battery of shakedown tests and measurements are taken to ensure the vehicle looks and performs as expected.
J – Vehicle passed final inspection but not released to carrier
** BUILD SHEET BECOMES AVAILABLE**
JB – shipped to body vendor. The vehicle is sent off site to have a spray liner put in, steps, graphics etc.
JE – shipped to emissions
JJ – consigned to body vendor
JS – shipped to storage
KZ – released by plant and invoiced. The truck is ready to be shipped. The dealer is actually charged for the truck at this point and can be a source of delay. Typically two statuses here: "Awaiting Shipment" or "Staged for Shipment"

**WINDOW STICKER BECOMES AVAILABLE**

Transit Codes:
KZL – released but not shipped
KZM – first rail departure
KZN – first rail arrival
KZO – delayed/received
KZOA – plant hold, quality audit
KZOB – zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted
KZOC – carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error
KZOD – mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold
KZOE – misdropped or misshipped vehicle
KZOF – shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed
KZOG – damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction
KZOH – all other “O” type carrier codes
KZP – Truck is sent offsite to a vendor location for shipping
KZR – First Move To Rail Station
KZS – Waiting on rail car
KZT – Second rail departure
KZU – Second rail arrival
KZY1 – major damage – must not be sold as new
KZY2 – major damage – vehicle sold at auction

KZX - Delivered to your dealer!
 
Congrats! It SHOULD mean that you are at some point of the build process! Get on chat with FCA, or contact your dealer to see if you can get a better detail.

You can chat with FCA and ask them here: https://fcacommunity.force.com/RAM/s/knowledge

What day did you order your TRX?




Build Codes are below. FCA chat should be able to give you a description that will roughly match the code verbiage. you dealer should be able to as well.

Build:
E – Framing. Metal is welded together to form the body and frame. The body is inspected at the end of this step to ensure it's within tolerances.
F – Paint. The metal is coated, primed, sprayed, clear coated, polished, inspected, and hand finished if necessary.
G – Trim. The engine is installed in the chassis, the interior is installed, the chassis is mated to the body, the bed is put on. At the end of this, your new vehicle is built.

Built:
I – unit built, pending final inspection. Your vehicle goes through a battery of shakedown tests and measurements are taken to ensure the vehicle looks and performs as expected.
J – Vehicle passed final inspection but not released to carrier
** BUILD SHEET BECOMES AVAILABLE**
JB – shipped to body vendor. The vehicle is sent off site to have a spray liner put in, steps, graphics etc.
JE – shipped to emissions
JJ – consigned to body vendor
JS – shipped to storage
KZ – released by plant and invoiced. The truck is ready to be shipped. The dealer is actually charged for the truck at this point and can be a source of delay. Typically two statuses here: "Awaiting Shipment" or "Staged for Shipment"

**WINDOW STICKER BECOMES AVAILABLE**

Transit Codes:
KZL – released but not shipped
KZM – first rail departure
KZN – first rail arrival
KZO – delayed/received
KZOA – plant hold, quality audit
KZOB – zone, dealer, sales, vehicle prep, tax, diversion or derailment hold, dealer refusal, vehicle diverted
KZOC – carrier delay, strike-bound, emission or safety hold, rail car shortage, bad or insufficient load, inclement weather, need shipping order, manifest error
KZOD – mechanical failure, glass damage, vehicle in repair, lacking parts or storage hold
KZOE – misdropped or misshipped vehicle
KZOF – shipped air freight, stolen vehicle recovered, show vehicle, test info code, vessel sailed
KZOG – damaged vehicle, stolen vehicle, abandon to carrier, vehicle scrapped, donate vehicle, repair and auction
KZOH – all other “O” type carrier codes
KZP – Truck is sent offsite to a vendor location for shipping
KZR – First Move To Rail Station
KZS – Waiting on rail car
KZT – Second rail departure
KZU – Second rail arrival
KZY1 – major damage – must not be sold as new
KZY2 – major damage – vehicle sold at auction

KZX - Delivered to your dealer!
August 12, White, pretty much fully loaded Level 2, except for trailer back up option. (I’m fully capable of doing that one myself). Lol
 

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