New screen with update?

[VEGAS111]

https://www.nhtsa.gov/report-a-safety-problem

Anyone submit a letter here? If so, could you share the submission?

 

[Fifty]

Yea. I was holding off. But I think it’s time. The screen going blank so no reverse screen is alone a safety law violation.
But the randomness and unknown “settings” of the suspension and traction control etc are also safety violations

 

[Obi Wong Kenobi]

Let us know the template and I’ll submit mine too.

 

[WraithTRX]

Let us know the template and I’ll submit mine too.

New screen with update?

@ARInfidel thanks for taking the time to post this info regarding this. My issues haven't been as bad as many on here but I do have some glitches that I did not have originally and mine is a 2022. @RamCares this is also affecting the 2022 models as well. That timeline seems pretty ridiculous...

www.ram-trx.com

 

[VEGAS111]

New screen with update?

@ARInfidel thanks for taking the time to post this info regarding this. My issues haven't been as bad as many on here but I do have some glitches that I did not have originally and mine is a 2022. @RamCares this is also affecting the 2022 models as well. That timeline seems pretty ridiculous...

www.ram-trx.com

Perfect. Thanks

 

[VEGAS111]

My 20[XX] Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates.

The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information.

Owners across multiple years consistently report:
• Black screens, freezes, and reboots
• Loss of HVAC control and dual-zone functions
• Backup camera not displaying
• Vehicle/Apps tabs failing to open
• Uconnect error messages
• Smaller, harder-to-read gauges after updates
• Wireless CarPlay/Android Auto failures
• No option to decline or roll back OTA updates

These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion.

My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.]

Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

 

[Al Bundy]

Had the back up camera freeze while in use and almost caused an accident. Now my family and I don’t trust the backup camera anymore.

 

[VEGAS111]

https://www.nhtsa.gov/report-a-safety-problem#/vehicle/form-submit

 

[VEGAS111]

Was a bish to copy amd paste for me so i edited and pasted here.

 

[Obi Wong Kenobi]

New screen with update?

@ARInfidel thanks for taking the time to post this info regarding this. My issues haven't been as bad as many on here but I do have some glitches that I did not have originally and mine is a 2022. @RamCares this is also affecting the 2022 models as well. That timeline seems pretty ridiculous...

www.ram-trx.com

Great, submitted.

 

[IdahoKTM]

My 20[XX] Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates.

The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information.

Owners across multiple years consistently report:
• Black screens, freezes, and reboots
• Loss of HVAC control and dual-zone functions
• Backup camera not displaying
• Vehicle/Apps tabs failing to open
• Uconnect error messages
• Smaller, harder-to-read gauges after updates
• Wireless CarPlay/Android Auto failures
• No option to decline or roll back OTA updates

These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion.

My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.]

Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

Why are you including UC4 in your complaint?

 

[2021HBTRX]

Why are you including UC4 in your complaint?

Seriously leave our slow UC4 alone we don't need them anywhere need it!

 

[2021HBTRX]

Had the back up camera freeze while in use and almost caused an accident. Now my family and I don’t trust the backup camera anymore.

Not that I dont like using a camera, but I still 99 percent of the time don't rely on a back up camera unless I slept wrong and have a sore neck

 

[BIGDRILL223]

https://www.nhtsa.gov/report-a-safety-problem

Anyone submit a letter here? If so, could you share the submission?

 

[cgr]

Just spitballing here - I have read the posts of trying to find a radio in a wrecked trx that has previous version of software or even unconnect 4, but what about a third party radio system? Not saying I'm ready to go this route, but wondering if that solution would bypass the software updates but keep the functionality - conceptually?
Chris

 

[IdahoKTM]

Just spitballing here - I have read the posts of trying to find a radio in a wrecked trx that has previous version of software or even unconnect 4, but what about a third party radio system? Not saying I'm ready to go this route, but wondering if that solution would bypass the software updates but keep the functionality - conceptually?
Chris

A few guys on the 5th Gen Rams forum tried this. I was following the thread for a while before I bought my TRX. Not sure if it's a good replacement or not.

Buy Now 13.6” Android 13/14 Vertical Screen Navigation Radio for Dodge Ram 2019- 2024

Upgrade your Dodge Ram with a 13.6" vertical screen Android 13/14 navigation radio. Experience a modern driving experience with features like wireless CarPlay & Android Auto, and a customizable user interface.

share.google

 

[cgr]

A few guys on the 5th Gen Rams forum tried this. I was following the thread for a while before I bought my TRX. Not sure if it's a good replacement or not.

Buy Now 13.6” Android 13/14 Vertical Screen Navigation Radio for Dodge Ram 2019- 2024

Upgrade your Dodge Ram with a 13.6" vertical screen Android 13/14 navigation radio. Experience a modern driving experience with features like wireless CarPlay & Android Auto, and a customizable user interface.

share.google

Thanks for the link! I had found the mergescreens site, which is what sparked the thought. This is much better pricing, and it speaks of supporting trx pages.
Chris

 

[XSTNKT]

Thanks for the link! I had found the mergescreens site, which is what sparked the thought. This is much better pricing, and it speaks of supporting trx pages.
Chris

Having gone down a deeep deep rabbit hole on this stuff with a 2nd Gen Raptor, I can say with certainty, you don’t want to do that.

Step away from Alibaba……

 

[cgr]

Having gone down a deeep deep rabbit hole on this stuff with a 2nd Gen Raptor, I can say with certainty, you don’t want to do that.

Step away from Alibaba……

mergescreens specifically or just third party head units in general?

 

[XSTNKT]

mergescreens specifically or just third party head units in general?

All the units I’ve seen and owned have come from one company in China. Doesn’t matter the model vehicle or where they are sold.