New screen with update?

Hi there, are you inquiring about the software update or a different concern?

Diamond
Ram Cares
I’d like the old gauges back. They were bigger than the updated version. I would leave my gauges on my full screen.
The new updated version only shows 6 gauges. The old one you had 2 pages of all the gauges. And the rho chassis thing is just wrong 😑
All jokes aside. Thank you for responding to us all on these issues.
 
I’d like the old gauges back. They were bigger than the updated version. I would leave my gauges on my full screen.
The new updated version only shows 6 gauges. The old one you had 2 pages of all the gauges. And the rho chassis thing is just wrong 😑
All jokes aside. Thank you for responding to us all on these issues.
Yeah, and go to your torque and horsepower performance page and you'll see it only goes to 520 now instead of 1,000. And the gauges are slow as hell.
I’d like the old gauges back. They were bigger than the updated version. I would leave my gauges on my full screen.
The new updated version only shows 6 gauges. The old one you had 2 pages of all the gauges. And the rho chassis thing is just wrong 😑
All jokes aside. Thank you for responding to us all on these issues.
 
Yeah, and go to your torque and horsepower performance page and you'll see it only goes to 520 now instead of 1,000. And the gauges are slow as hell.
Aside from gauges being super slow, I noticed the pitch and roll degrees are super off (not calibrated?) , I ran over a brick at home last night and the roll told me I was at 15°💀 When i was maybe pushing 1-2°. My CarPlay is also complete gone😫 Keeps getting worse by the day
 
Aside from gauges being super slow, I noticed the pitch and roll degrees are super off (not calibrated?) , I ran over a brick at home last night and the roll told me I was at 15°💀 When i was maybe pushing 1-2°. My CarPlay is also complete gone😫 Keeps getting worse by the day
This is ridiculous $100,000 for a fucking truck and with a push of a button they fuck it up and everybody that owns a TRX is screwed? This is bullshit
 
This is ridiculous $100,000 for a fucking truck and with a push of a button they fuck it up and everybody that owns a TRX is screwed? This is bullshit
Well not all of us but yes bullshit none the less! Hoping they pulled this update from pushing out anymore. They need to get the development team fixing everyone who was sent it ASAP as this is an unacceptable thing to happen. There is no excuse someone somewhere in house said don't and they did anyway. Never I mean never push out software until if is fully flushed out especially to a fucking vehicle. This is not a Playstation you all are bricking. It is someone's transport and any bad software is a huge safety issue especially with these new rigs that can drive themselves.
 
Well not all of us but yes bullshit none the less! Hoping they pulled this update from pushing out anymore. They need to get the development team fixing everyone who was sent it ASAP as this is an unacceptable thing to happen. There is no excuse someone somewhere in house said don't and they did anyway. Never I mean never push out software until if is fully flushed out especially to a fucking vehicle. This is not a Playstation you all are bricking. It is someone's transport and any bad software is a huge safety issue especially with these new rigs that can drive themselves.
And that's what I've been worried about because it's got mode selection which controls transmission shifting etc so that's what I've been worried about fucking something else up
 
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And that's what I've been worried about because it's got mold selection which controls transmission shifting etc so that's what I've been worried about fucking something else up
Can't blame you mine would sit of I had this. Everytime I start up check that I still have a hellcat! So far so good this is ridiculous and unacceptable. Playing with big money and more importantly lives when they cut corners!
 
We appreciate everyone's patience during this time. We will continue to update when possible! If anyone else is experiencing concerns not already listed in this thread, please send us a private message so we can further assist. Thank you!

Diamond
Ram Cares
 
Well I guess this is one way to make you guys upgrade to the new TRX. I had a '21 so I've never seen how the menu looked
 
Well I guess this is one way to make you guys upgrade to the new TRX. I had a '21 so I've never seen how the menu looked
This is a bunch of bullshit, lucky you. They've pretty much bricked everybody's uconnect 5 in their TRX with this update
 
got my update a couple weeks ago. yea the graphics is a HUGE disappointment. I'm sure it has been mentioned but I will add it again for @RamCares. It been noticed that using my uconnect, within the performance pages, has been slow and sometime nonresponsive. I would tap and it would take anywhere from 30sec to a couple minutes to perfom my tap action. same goes for switching drive modes with my button under the TRX button. I would press, slowly and i have noticed some presses are not recogized or freeze up for a bit and i have to hit the button again. Agree with the performance page number limitations. i am seeing 600hp max. actual number line goes off the chart and becomes not visible.
 
This is ridiculous $100,000 for a fucking truck and with a push of a button they fuck it up and everybody that owns a TRX is screwed? This is bullshit
First FCA product? Shame on me for buying another one. First one we had was a Grand Cherokee Summit and basic things like a steering rack that doesn't leak is a mind fuck for FCA. My father owned one of their vehicles when I was a kid and it was at the dealer non stop. I didn't listen and my wife really liked the JGC. Between problems that other manufacturer's have sorted for decades and the worst network of dealerships/service the entire ownership experience was a nightmare. I swore them off after multiple issues and screw ups by various service departments. I went through 5 of them in my local area and they all had some sort of issue. Between breaking things when taking the vehicle in for service, to overfilling oil, installing the incorrect parts, and saying a vehicle is ready for pickup with error messages on the dash.

Stupidly, I bought the TRX because it seemed amazing on paper. In the back of my mind I knew I shouldn't buy another FCA product, but I did. Dealers are still idiots that can't even get basic tasks like changing oil correct. Then the laundry list of recalls and bullshit issues. Hmm let's see. Drive shaft clunk, rear tailgate TSB, ABS TSB, Rear window leak, rear brake light leak, OTA updates that break things twice now, cv issues, under-filled diffs from factory, and I'm sure there is more stuff I'm forgetting. Never again. I've owned vehicles across many manufacturers, mostly euro cars and never had issues like these in my life.
 
Aside from gauges being super slow, I noticed the pitch and roll degrees are super off (not calibrated?) , I ran over a brick at home last night and the roll told me I was at 15°💀 When i was maybe pushing 1-2°. My CarPlay is also complete gone😫 Keeps getting worse by the day
Our team would like to take a further look into this for you. Please send us a private message with more details for assistance.

Diamond
Ram Cares
 
got my update a couple weeks ago. yea the graphics is a HUGE disappointment. I'm sure it has been mentioned but I will add it again for @RamCares. It been noticed that using my uconnect, within the performance pages, has been slow and sometime nonresponsive. I would tap and it would take anywhere from 30sec to a couple minutes to perfom my tap action. same goes for switching drive modes with my button under the TRX button. I would press, slowly and i have noticed some presses are not recogized or freeze up for a bit and i have to hit the button again. Agree with the performance page number limitations. i am seeing 600hp max. actual number line goes off the chart and becomes not visible.
Thanks for those details. Feel free to send us your VIN via private message for extra documentation. Thank you!

Diamond
Ram Cares
 
Our team would like to take a further look into this for you. Please send us a private message with more details for assistance.

Diamond
Ram Cares
So how long is this going to take to fix? I don't know why you have to have all individual problems with different people's truck it's all the same program.
 
So how long is this going to take to fix? I don't know why you have to have all individual problems with different people's truck it's all the same program.
Fix? You really think RAM is going to "fix" this? Spoiler alert. They won't. This is standard operating procedure.
 
Our team would like to take a further look into this for you. Please send us a private message with more details for assistance.

Diamond
Ram Cares
I just spent 45 minutes on the phone with 10 different transfers and nobody at ram cares or uconnect or customer service knows anything about this situation with the programming. So how the hell do we get it fixed?
 
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