New screen with update?

[Car-Guy]

Might as well quit complaining, there ain't anyone listening.

 

[cgr]

Thought I would add to the pile on. I have started having to reset the uconnect to get carplay back. I can hit the connect button on the device screen until I am blue in the face, and all I will get is the make sure your device has carplay on message. Once I reset, carplay connects instantaneously. Sometimes, carplay connects first after truck is cranked but then disconnects 2 or 3 minutes later requiring a reset. I know the horse is already dead, but for a $100k truck - this is ridiculous.
Chris

 

[Disturbed6015]

Thought I would add to the pile on. I have started having to reset the uconnect to get carplay back. I can hit the connect button on the device screen until I am blue in the face, and all I will get is the make sure your device has carplay on message. Once I reset, carplay connects instantaneously. Sometimes, carplay connects first after truck is cranked but then disconnects 2 or 3 minutes later requiring a reset. I know the horse is already dead, but for a $100k truck - this is ridiculous.
Chris

I use AA and about 3 weeks ago every third or fourth start it would start up normal and as soon as AA would connect everything would freeze and buzz for 30 seconds or so then the screen would restart all by itself and would be fine. I've since removed my phone from it, but haven't driven it much but it hasn't done it the times I have. Still not acceptable, but my issue may be with an AA update, who knows.

 

[ChargedUp!]

Thought I would add to the pile on. I have started having to reset the uconnect to get carplay back. I can hit the connect button on the device screen until I am blue in the face, and all I will get is the make sure your device has carplay on message. Once I reset, carplay connects instantaneously. Sometimes, carplay connects first after truck is cranked but then disconnects 2 or 3 minutes later requiring a reset. I know the horse is already dead, but for a $100k truck - this is ridiculous.
Chris

Mine also does the same thing. Absolutely pisses me off. Once you reset it, it seems good til you shut the truck off. So if you’re out doing errands, you may be resetting your Uconnect multiple times during your outing.

 

[bigfarebob]

Mine does the same also.

 

[Tex TRX 55]

If people are really interested in forcing some action on this, please file a report with NHTSA. The blank screen (loosing access to backup camera) and reboots while driving are both safety issues. Simply go to this link and inout your truck information: https://www.nhtsa.gov/report-a-safety-problem

Here is a cut and paste template for the issue statement, just add your year and issues:
My 20[XX] Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates.

The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information.

Owners across multiple years consistently report:
• Black screens, freezes, and reboots
• Loss of HVAC control and dual-zone functions
• Backup camera not displaying
• Vehicle/Apps tabs failing to open
• Uconnect error messages
• Smaller, harder-to-read gauges after updates
• Wireless CarPlay/Android Auto failures
• No option to decline or roll back OTA updates

These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion.

My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.]

Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

If enough of us file complaints it will force an investigation.

FYI, I filed my report with NHTSA today. The next step will be to contact one of the three law firms that are wanting to file lawsuits against Stellantis.

 

[RAMTRX22]

I'm not promoting this fella and I did not watch whole video, but here is the drive mode appearing to revert back in to auto.
45 seconds in and again at 5:35..

 

[Eighty]

Ram eats up 10+ inches of what?? I ain’t clicking on that man…I feel like I’m gonna end up at a porn site

 

[RAMTRX22]

 

[GP4L]

I'm not promoting this fella and I did not watch whole video, but here is the drive mode appearing to revert back in to auto.
45 seconds in and again at 5:35..

I've been kinda lol'ing since this nightmare began that this isn't everyone's #1 issue.

 

[Rawwr]

I'll be pissed if the new TRX hits the road with a working Uconnect and ours is still broken.

 

[stubs_78]

I'll be pissed if the new TRX hits the road with a working Uconnect and ours is still broken.

You should start preparing to be pissed…..

 

[Kdsprecher]

I had connected with Stellantis on IG, and they were basically useless. They won't admit the update messed things up and made no reference to an upcoming update to fix the issue. Hopefully, the new CEO will get this company on track.

 

[Kicker]

Just the screen switches back, it does indeed stay in the mode you pick.

 

[BIGDRILL223]

I'll be pissed if the new TRX hits the road with a working Uconnect and ours is still broken.

I'm already PISSED! Has anyone started a lawsuit? I did discuss with a lawyer. He said as long as Ram is attempting to fix the issue it would be very hard to win. Unless someone is injured/killed due to this issue. Hope it's fixed before that happens.

 

[RamCares]

Hi everyone, just wanted to provide and update and let everyone know that our FOTA team is in the process of preparing for the validation/testing phase and we are waiting on more information from software engineering and will share whatever we have as soon as it's available.

Diamond
Ram Cares

 

[cgr]

Next version of problems - system has started freezing up and emitting a loud buzzing sound through all the speakers. Only thing you can do is a system reset. So, obvious question is why things are changing...
Chris

 

[XSTNKT]

Next version of problems - system has started freezing up and emitting a loud buzzing sound through all the speakers. Only thing you can do is a system reset. So, obvious question is why things are changing...
Chris

The previous trash programmers that Ram contracted out to build our last update probably f8cked up the memory parsing. Essentially, your truck is getting more and more stupid as you push buttons until it goes full retard and crashes out.

 

[JJ'sTRX]

The previous trash programmers that Ram contracted out to build our last update probably f8cked up the memory parsing. Essentially, your truck is getting more and more stupid as you push buttons until it goes full retard and crashes out.

RAM apparently never heard this very important line:

 

[Eighty]

My Uconnect usually goes full retard as soon as I push the start button. Or it’s perfectly normal for the entire trip. There’s no in between. So I guess I have the ADHD version of the software.