What is this noise/ sound from the engine?

@RamCares Any chance you may be able to assist? I have yet to hear back from my dealership on this issue.
 
After almost a month I finally have the dealership ordering me a new water pump. This does not need to be that difficult but these dealerships are making it that way.
 
Agreed, time to find another dealer willing to help you out.
 
I'm in Florida. Seems to be difficult finding. reliable dealerships down here.
 
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