RAM TRX Service Departments

[wac45]

Hope someone from the Tampa Bay area has a recommendation.

I had another TRX owner recommend Ferman in NewPort Richey to me as that is where he takes his and has been happy. (He has had his truck for over a year, it is a 21). I stopped in there the other day to ask them about the clunk issue (when starting and stopping) since mine has started doing that. The service writer knew just what I was talking about and I have an appt next week to take it in. I will see how they handle it and will have a better feel for them after this visit I think.

I did previously have them do an oil change with no issues but that was just an oil change.

 

[iWorkTooMuch]

. . .would you say it’s worth the trip from San Antonio to use this dealership?

I would say yes, it's not that bad of a drive and it would be worth the peace of mind. I don't know of any other dealerships that focus on high performance but work to cover it all under warranty.

My transfer case went out on my Jeep SRT, as the service tech overlooks the vehicle, he tells me that he thinks he heard a bad plug or ignition coil (you can clearly tell that the SRT is aggressively cammed, I've posted a video on here before), I shake my head in agreement with him and say yes and that I can take care of that at home myself, he notes it down that the vehicle has a bad plug and not to mess with it, only check the transfer case. They called me a little while later to let me know that the transfer case had gone out and that they were replacing it along with some other parts all under warranty. I didn't expect them to honor the warranty because of mods. Just good honest people that focus on earning your return business.

Just my perspective.

 

[El Jefe]

I would say yes, it's not that bad of a drive and it would be worth the peace of mind. I don't know of any other dealerships that focus on high performance but work to cover it all under warranty.

My transfer case went out on my Jeep SRT, as the service tech overlooks the vehicle, he tells me that he thinks he heard a bad plug or ignition coil (you can clearly tell that the SRT is aggressively cammed, I've posted a video on here before), I shake my head in agreement with him and say yes and that I can take care of that at home myself, he notes it down that the vehicle has a bad plug and not to mess with it, only check the transfer case. They called me a little while later to let me know that the transfer case had gone out and that they were replacing it along with some other parts all under warranty. I didn't expect them to honor the warranty because of mods. Just good honest people that focus on earning your return business.

Just my perspective.

. . .appreciate the candid reply. Thanks!

 

[OZ_TRX]

Anyone aware of a good service department in the northwest Arkansas area? I’m located in Fayetteville.

 

[Austinmtlhd]

In Austin take it to Covert off 183. Ask them to have Omar work on it. He's the Viper tech that fixed my water problems and removed dash to fix it. No problems with it after that. He's the only one I let work on my cars/trucks.

 

[El Jefe]

In Austin take it to Covert off 183. Ask them to have Omar work on it. He's the Viper tech that fixed my water problems and removed dash to fix it. No problems with it after that. He's the only one I let work on my cars/trucks.

. . .good to know.

 

[JMFCB]

Nevada:
Lithia Chrysler Jeep of Reno
1050 E. Plumb Lane
Reno, NV 89502
Service Manager: Dana Silva

 

[ZR42]

Coastline CDJR in San Juan Capistrano, CA

Kevin Galaviz is responsive and actually cares about getting your vehicle taken care of.

Another vote for Coastline CDJR in San Juan Capistrano. I've worked with Jason Lewis who is super responsive and communicates exceptionally well. Experience there thus far has exceeded just about any other dealership I've been to.

 

[Gina7120]

Hi everyone - I am located in Ocean County NJ Barnegat area - looking for a good place to service my 2022 TRX - any help would be greatly appreciated thank you

 

[Bobtullis34]

I’d like to start a thread listing good service departments by State. Please add positive experiences with advisor / tech. I’ll start it out with Idaho:

IDAHO:
Peterson Dodge Jeep Ram
5801 E Gate Blvd, Nampa, ID 83687
Service Advisor Jamie
Parts Dept guru and fellow TRX owner @Alienhead
208-960-6057

 

[Bobtullis34]

I’d like to start a thread listing good service departments by State. Please add positive experiences with advisor / tech. I’ll start it out with Idaho:

IDAHO:
Peterson Dodge Jeep Ram
5801 E Gate Blvd, Nampa, ID 83687
Service Advisor Jamie
Parts Dept guru and fellow TRX owner @Alienhead
208-960-6057

Jacky Jones Dodge Jeep in Hayesville NC

 

[Levilucas2005]

Karl Klement CDJR in Decatur Texas.
The service tech Brad is the best I have ever used. Had a brake issue on a 2019 2500 that another dealership in DFW, truck spent 6 weeks in the shop with them trying to fix and couldn’t. I took it to Brad and he figured it out in 15 minutes.

 

[Frankieval123]

Great post can’t wait to see if anyone has a South Carolina shop

 

[Chillrick]

Elaine Alumbaugh​

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CHAPMAN CHRYSLER JEEP 930 Auto Show Drive Henderson, Nevada 89014 (702) 558-3097 1st oil change and inspecand inspection. In and out in 30min...​

 

[RamRex]

Yes, this is a very helpful post. Were are all the Long Island NY folks bringing the rex? I always used smithhaven cdrj for my previous trucks but they were regular hemis. I was happy with them.

 

[Frankieval123]

Yes, this is a very helpful post. Were are all the Long Island NY folks bringing the rex? I always used smithhaven cdrj for my previous trucks but they were regular hemis. I was happy with them.

When I was on Long Island I would only take it to commack ram on 25a everyone else sucked westbury only cares if you buy it from them ..stay away from east hills

 

[mercerbear]

Any recommendations in Atlanta or North Georgia?

I’ve had zero luck so far.

 

[RamRex]

When I was on Long Island I would only take it to commack ram on 25a everyone else sucked westbury only cares if you buy it from them ..stay away from east hills

Thank you

 

[El Jefe]

Hi everyone - I am located in Ocean County NJ Barnegat area - looking for a good place to service my 2022 TRX - any help would be greatly appreciated thank you

. . .welcome to the forum.

 

[Shunt10276]

Piedmont CDJR is very good and they have a mechanic name Montreal who is a expert at all of the Srt line up, know a lot about all the products and service. I live in Greenville Sc and they are in Anderson