DEAL PRICE PROTECTED - KOONS 10K OFF MSRP OR 11% Below MSRP - NO DEPOSIT REQUIRED!!

Ordered on 2/15. Got my VIN on 2/18 via RamChat.

I’m in Status D (gathering parts).

Craig told me it’s about 6-8 weeks from the time the order goes into production, so I don’t think I’m there yet. I think I at least have to be in D1 status to start that clock.
I think you have to parse the sentence from Craig where he says "Now as far as a time frame goes, typicall factory orders take 6-8 weeks from the time that order goes into production, however I can not promise that."

While that sentence is technically true, there is no limiting language that confirms that orders placed in the recent past i.e. 2021 or 2022 are following that typical timeline. From what I have seen on this forum I think substituting the word "month" for "week" might be more accurate-but we sill see I am two weeks into my order with him. :)
 
I think you have to parse the sentence from Craig where he says "Now as far as a time frame goes, typicall factory orders take 6-8 weeks from the time that order goes into production, however I can not promise that."

While that sentence is technically true, there is no limiting language that confirms that orders placed in the recent past i.e. 2021 or 2022 are following that typical timeline. From what I have seen on this forum I think substituting the word "month" for "week" might be more accurate-but we sill see I am two weeks into my order with him. :)
This forum has helped me lower my expectations for sure
 
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Quick question for those that placed orders with Koons......have they been willing to go over the dealer pickup check list and the TRX issues list for the PDI? If so, who did you send those to?

Craig placed my order on friday, so I'm waiting on my VIN😶‍🌫️
 
Emailing you guys for a Jeep order. Thanks!
 
Will shipping still be covered by you guys? I saw on your other thread from a few months back that you guys would include shipping in the deal.
 
Will shipping still be covered by you guys? I saw on your other thread from a few months back that you guys would include shipping in the deal.
My apologies, I totally misunderstood what I read.
 
How quick is Koons getting back to your order status emails? I sent my first request in on Tuesday. Still waiting for a reply.
 
Quick question for those that placed orders with Koons......have they been willing to go over the dealer pickup check list and the TRX issues list for the PDI? If so, who did you send those to?

Craig placed my order on friday, so I'm waiting on my VIN😶‍🌫️
I asked that same question in Koons' other thread - and I never got an answer.
 
How quick is Koons getting back to your order status emails? I sent my first request in on Tuesday. Still waiting for a reply.
Craig is SUPER responsive (within an hour on almost every email as I am picking up my Rubicon from him his weekend). Emily (his boss) apparently hired an additional person to run the order status and that now takes about a week from inquiry. I am sure they get a lot of emails but Craig was able to run it great by himself when there was one email address, now that others are involved and the "order status" email it is IMO very poor in comparison.
 
Craig is SUPER responsive (within an hour on almost every email as I am picking up my Rubicon from him his weekend). Emily (his boss) apparently hired an additional person to run the order status and that now takes about a week from inquiry. I am sure they get a lot of emails but Craig was able to run it great by himself when there was one email address, now that others are involved and the "order status" email it is IMO very poor in comparison.
We have three members on the forum team and I have relinquished the order status email to them. If there is an issue with response time please let me know. - Erica
 
We have three members on the forum team and I have relinquished the order status email to them. If there is an issue with response time please let me know. - Erica
Erica, I think you can see from this thread alone the lack of response.

I asked a question about getting my deposit back as it is no longer required….crickets.

People have asked 5-6 times about your ability to sell in other states….crickets.

I emailed you at the order status email three times last week over a week period trying to follow up….finally got a response after 5 or 6 days.

Not sure what else you need to indicate there are issues with response time.
 

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