Yes, mine does the same thing and I get the following notification on my dash (see pic)
5thgenrams.com
they had to replace the motor for the steps and now it is working
They offer no protection when they are folded down, might as well be running naked especially with the protruding fenders on the TRX. I had them on my '19 longhorn. If I put anything on it will be mudflaps just in the front and I'm debating the OEM off-road boards. I like the look without anything but my shorter wife and daughter will probably tell me different.
You and I are thinking the same. I loved them on my old truck. I think they look slick and are really convenient but if you do decide on them and plan to do anything off the streets, you'll probably want to get some Rokbloz flaps at least in the front to protect your rocker panels.
If they are able to stay down from the pics I’ve seen it looks like it would offer protection to the rear door rockers but not much on the driver door rockers. I still haven’t gotten any confirmation if they can stay deployed while driving though.
So, with the factory power running boards I had on my '19, I was able to keep them deployed like in that picture when I was in park. It was great when I was trying to protect against door dings. The problem is that when I had them deployed and putting the truck in gear, after a certain mph got reached (like 5 or 6 mphs) they would then retract to the stored position. I know guys with alphaobd have been trying to find a way too keep them retracted through configurable options but I have also seen no confirmation if someone figured it out. An option may be to cross wires or something to trick the system into thinking extended boards are in the stored position, but that is beyond my expertise
I purchased the power steps to help my grandkids get in and out. We have had no problems with hands etc. We have had the amp steps since 2014.
The Mopar steps are fairly sensitive to obstructions - it takes very little pressure on them before they reverse themselves.
