To provide an update, we expect everyone to receive the AOTA by the end of the week and will continue to keep everyone updated regarding a fix for all the other concerns you all are experiencing.
Diamond
Ram Cares
@RamCares - Diamond:
Still No Update - October 1st.
Just following up here, I'm still on version T27.46 on my TRX and still seeing the RHO graphics and lower HP display.
I took my TRX to the dealer last week and picked it up yesterday 9/30 and they confirmed I'm on the latest available firmware. So despite what we were told there's still no update available to correct the graphics or restore the proper performance displays, but there's also
zero coordination with dealerships on how to address this issue.
RamCares previously stated that an update would be rolled out by the end of September 2025, but here we are on October 1st, and nothing has changed. These repeated delays without clear communication are unacceptable, especially for owners who paid for a premium vehicle and expect it to perform and appear as advertised.
We need a
REAL update. Not another vague timeline or empty assurance. What's the actual status of the fix, and when can we expect it to roll out?
If a fix really exists or is in development, where is the
Service Bulletin? Instead, owners are left in the dark, and dealers don't know anything either. At this point, it's clear this isn't just a minor delay, it's a widespread problem that should already have an official fix documented and available through dealerships.
Owners deserve better communication and action. The issue impacts core functionality and presentation of a premium vehicle we paid top dollar for.
@RamCares:
- Please provide a clear status update. A real, no-fluff update with concrete information. Not another postponed date or vague promise.
- Confirmation of a Service Bulletin tied to this issue.
- Clear communication and coordination with dealerships, so they know how to support affected owners.
- Transparency on what caused the issue, how it's being fixed, who is impacted, and why the impacts reflect different VINs differently.