New screen with update?

My truck updated to 35.26 two weeks ago. I didn't have any of the issues you listed, but I am missing the second page of engine gauges. Also, when I select a specific drive mode on the 12" screen, it appears to switch back to "Auto", but the powertrain graphics indicate the correct drive mode and selected drive mode is displayed correctly in the EVIC.
@RamCares

Same story for me. But the following has been a problem since the latest update a few weeks ago.

Drive mode doesn't stay selected to the mode I press. It will switch in the gauge cluster and show the mode but in the 12" display, it'll go back to highlighting the "auto" mode.

"Auto" has a "customize" option now....for some reason. That would be "Custom" mode.

Carplay audio issues with dropping audio for a second or less. It's very annoying
 
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Same, I've mentioned this a few times and it didn't make the list. @RamCares please add this to the list, it is missing. I even tried downloaded music not using 5G, same outcome, skips and silents blips.
As you've discovered the issue isn’t with the audio files or the streams themselves the breakdown occurs in the Wi-Fi Direct connection, which is responsible for carrying both audio and visual data to the head unit. If you watch closely, you’ll likely notice subtle stutters in animations (such as map transitions) alongside the audio skips. Because the update appears to be pushing RHO profiles onto a non-RHO platform, it’s likely creating a mismatch in Wi-Fi Direct stream parameters, things like frequency, channel selection, or other profile settings, which leads to the instability.
 
Thank you everyone for providing us with the list of additional concerns. We have forwarded them to our internal team for further review. We truly appreciate everyone's efforts and patience during this time

Diamond
Ram Cares
 
Thank you everyone for providing us with the list of additional concerns. We have forwarded them to our internal team for further review. We truly appreciate everyone's efforts and patience during this time

Diamond
Ram Cares
I have a question, are you ever freaking going to fix this debacle? Why does my screen always revert back to the rho graphic? The only way to get the Hellcat graphic back is for me to reset my radio two or three times, then it's there, for a day or so, and then it reverts back to your bs unqualified it departments garbage.

Can't you guys permanently fix that and the RHO performance page (520 HP) issue or are we stuck with your RHO CRAP until we unload these, "dodges"

I wish somebody could push this thread to Tim Kuniskis desk... I would love to see him fire everyone responsible, at the least I'm sure he would fix it quickly..🇺🇸

PS... I'm now back to the dancing screen after this latest reset, I guess it kind of matches the music I'm listening to so maybe that's a feature? Geez Louise you guys are freaking idiots
 
@RamCares Of course when I start the truck now, the screen doesn’t come back on. Hold the power button for 12 seconds, it restarts, then comes back to my home/widget page which is constantly dancing/moving things around on screen. Touch screen is inaccessible. No settings or other buttons are displayed. Also on one of the XM preview channels as if I dont have a subscription. More new behavior. Restart again with power button. Same behavior. Dancing widgets and no buttons
How absolutely inept is your software team @RamCares?
 
Hi everyone,
The current timing we've been given for the corrected AOTA is mid-September. We will keep you posted as we get closer to that timeframe and are given more specificity on timing. As always, timing is subject to change. We appreciate everyone's patience during this time.

Diamond
Ram Cares
Class action. We don’t have the performance or system we paid for. This is beyond ridiculous.
 
The AOTA, since it was specifically developed for the graphics issue, is only supposed to fix the incorrect RHO engine popping up. The full radio software updates (FOTA) are what we expect to fix other items. Since the AOTA is only for apps, it's a more limited range of what it can fix/address.

The majority of customers here (and in general) should be receiving FOTA updates that go from U29.44 (which is when the RHO issue was discovered) to U35.26 (which had been paused until recently) -- this is the full list of symptoms and fixes from the TSB that this two-step update addresses:

Customers may experience one or more of the following:
● Unable to select the Turn by Turn Navigation.
● Blank performance pages (Rearview Camera (RVC) functions normally).
● Android Auto® Voice Recognition (VR) inoperative.
● Media Tuner delayed.
● Charge Schedule not accepting updates via phone (RVC functions normally).
● Ambient light inoperative.
● Map in Instrument Panel Cluster (IPC) inoperative.
● Media Widget blank.
● Navigation Map black.
● Off-Road Pages inoperative (RVC functions normally).
● VR inoperative.
● Incorrect song title displayed (Carplay® only).
● Radio display switches from Media Page to Home Page (RVC functions normally).
● Ghost touch on Navigation screen (RVC functions normally).
● Widgets missing.
● New User Profile does not load.
● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC
functions normally)

If customers are experiencing any other symptoms not listed above, please let us know so we can forward to our internal team. Thank you!

Diamond
Ram Cares
Here’s a crazy idea, and bear with me. Just roll back to the last functioning release until your horrible software team can test whatever POS they’ve developed.
 
Here’s a crazy idea, and bear with me. Just roll back to the last functioning release until your horrible software team can test whatever POS they’ve developed.
Dude are you crazy? Why would they ever think of doing something so logical and simple, gezeese Louise some people...🇺🇸🤣

Oh and, I'd like to mention to the group, that I decided to do a hard reset to see if that would do any good, and guess what happened, my performance page is went from 520 horsepower down to 420, now I don't even have an rho...

@RamCares... you need to change your name, because you clearly don't...
 
Have these issues been fixed? I never updated but will have a recall worked on. Should I stop them from updating?
 
Have these issues been fixed? I never updated but will have a recall worked on. Should I stop them from updating?

It doesn't matter. If the dealer doesn't do the update, it will update all by itself, whether you want it or not.
 
It doesn't matter. If the dealer doesn't do the update, it will update all by itself, whether you want it or not.
Doesn't happen in EU. It politely asks you to update and you can keep refusing for months. If this is a good news...

But proves that the update could have been somehow prevented.

To say that it should never be out in the first place.
 
Hey I just got some brand new features I just showed up. As mentioned in my last post, in my performance Pages under propulsion, I'm now sitting at 480hp... even downgraded from the downgraded RHO...

But I also discovered, that the widget for my backup camera changed to this exciting new larger one that doesn't match anything else! Thanks Ram

Oh and not to forget, now my front camera is even smaller, in fact all of my camera views are smaller, they have some sort of "dei enhancement" that "decorates" the edges to give it a rounder smoother appearance. Nice move @RamCares instead of using the entire length of the screen for our cameras, you decide to make them even smaller.

Bottom line, if you guys think you're fixing this problem, you're not. And I don't understand why you just don't roll US back. Unless there's some sort of tracking mechanism built into the software, where you're selling our private information, to insurance companies, without the ram app. Something sneaky like that is probably going on here.

Oh and I almost forgot, I also got the turbo gague again how cool is that!

Keep it up, that raptor r is looking better everyday...🇺🇸
20250905_105144.webp
20250905_103255.webp
 
Hey I just got some brand new features I just showed up. As mentioned in my last post, in my performance Pages under propulsion, I'm now sitting at 480hp... even downgraded from the downgraded RHO...

But I also discovered, that the widget for my backup camera changed to this exciting new larger one that doesn't match anything else! Thanks Ram

Oh and not to forget, now my front camera is even smaller, in fact all of my camera views are smaller, they have some sort of "dei enhancement" that "decorates" the edges to give it a rounder smoother appearance. Nice move @RamCares instead of using the entire length of the screen for our cameras, you decide to make them even smaller.

Bottom line, if you guys think you're fixing this problem, you're not. And I don't understand why you just don't roll US back. Unless there's some sort of tracking mechanism built into the software, where you're selling our private information, to insurance companies, without the ram app. Something sneaky like that is probably going on here.

Oh and I almost forgot, I also got the turbo gague again how cool is that!

Keep it up, that raptor r is looking better everyday...🇺🇸View attachment 151087View attachment 151088

Yes the Raptor is getting my attention also!
 
I honestly would just rather them give me a couple grand back and get a radio and a couple buttons for ventilation purposes at this point
 

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