Delivery and First Service Checklist

TRX DEALER PICKUP CHECK LIST
Dealer Instructions:
1 Leave the spare tire mounted underneath the truck – Removing Spare Tire Carrier
2 Include any papers that were shipped with the truck, i.e. Window Sticker, build sheet, etc.
3 A copy of the Dealer Options Report
4 Minimal Dealer Prep – Having ceramic coated, i.e. no washing or detailing
5 Witness a thorough PDI to check for Known Issues below, overall inspection and to get to know
the DINOSAUR
Known Customer’s Issues to Date:
1 Oil leak – Oil Temperature Sensor
2 Oil leak – Oil Cooler Line Fitting not correctly seated, missing and loose fittings
3 Oil leak – Missing front Differential bolt
4 Check all Oil Levels – Transfer case and Front Differential found low
4.1 Front Differential 4.2 Rear Differential 4.3 Transfer Case 4.4 Engine Oil
4.5 Engine Coolant
4.6 Intercooler Coolant 4.7 Brake Fluid
5 Vacuum line failure
6 Wiring harness not properly secured rubbing on oil filter
7 CV Boot rip and spraying grease
8 Ball joint cap loose and spraying grease
9 Front Differential housing cracked
10 Missing centre damper bolt
11 Rear damper mount not securely fastened
12 Cross threaded shock bolt
13 Control arm not properly connected
14 Exhaust flanges bolts missing/loose
15 Brake wear indicator installed backwards
16 Mysterious blue plugs in one brake caliper
17 Missing fender bolt
18 Spare tire incorrectly mounted on tire carrier cable
19 Missing floor mats
20 Missing trim pieces around windshield
21 Engine / exhaust squeak
22 Exhaust tips not installed straight or centred
23 Missing owners manual
24 Incorrect owners manual
25 Fuel cover broke
26 Windshield washer hose not connected under hood insulation
27 Sunroof leak
28 Manual door lock not connected to locking mechanism
29 Leather mismatch – centre console smooth leather one side textured other side
PAGE 1

TRX DEALER PICKUP CHECK LIST
30 Steering wheel finishing issues 31 Airbag light
32 Brake light
33 AWD Overheat
34 Transmission Overheat
35 Engine code P219B, air fuel ratio in the right bank; incorrect injector installation
36 Front speaker failed
37 Incorrect rear view mirror installation – pinched wiring resulted in windshield replacement 38 Shipping damage
PAGE 2
 
Looks like the latest copy in the post is dated 2/28. Is there a link to a more recent copy or someplace to look for it when my truck comes in?
 
This is interesting to say the least. This confirms I’m waiting until 2022 to see what Ram does for the TRX Quality Control Issues.
 
Latest list from @scottn
Putting it here so it is easier for people to find it
 

Attachments

I appreciate the latest list. I’ll be asking my dealer to go through this. I’ve got a 700 mile trip home when the truck shows up, so I’d rather be safe than sorry.
 
Question and sorry i didn’t look thru all the posts her cause i’m at the dealer now picking up and i noticed one of the issues that was mentioned by a member. Some seat leather looks great and my passenger and most of the back seats only on the bottom the leather looks shitty. I am gonna have them write it up as noticed by them but what have people been doing to get this handled? Thanks in advance
 
I haven’t checked the list, but does it include checking over all the leather pieces to make sure they are the same material? There was a FB post where someone got two different head rests.
 
I haven’t checked the list, but does it include checking over all the leather pieces to make sure they are the same material? There was a FB post where someone got two different head rests.
It seems like that is the case or it almost looks like it was shit quality or out in the sun almost old and dried out looking
 
Good lord I bought mine a few weeks ago and didn't realize there was more than the incompletely seated fuses, which can be added to the list! Not even sure how to approach them now - through service at 1k oil change?
 
Hey all, just making sure the "TRX ISSUES LIST" hasn't been updated since 06/09/2021? I want to make sure I have the most current list because my truck is supposed to show up in the next 2 weeks. Looks like 51 issues on the list, but I feel like there's been more issues reported since then that multiple members have reported(ie. the clunk/spline issue, disconnected trans line, etc). If there is a more current list, please let me know, thanks all!
 
Nothing really knew has happened to be added. I usually get people to message me stuff and nothing hasn't been out of the norm of issues. I will say that I would take photos of your TRX when you take delivery of it. I just went thru 6 months of back and forth with Ram dealers and having photos of the damage on my TRX saved my bacon
 
Dealer said they wouldn’t use this list. So I offered to pay shop rate to give it a look over using this list.
Since I’ll be driving the 1750+ miles home. In the winter through the snow.

Anything else that I should add? About to print it off.
 
Dealer said they wouldn’t use this list. So I offered to pay shop rate to give it a look over using this list.
Since I’ll be driving the 1750+ miles home. In the winter through the snow.

Anything else that I should add? About to print it off.
Let me know what they charge you to do the PDI, I should be right behind you. Hopefully, my dealer won't charge me.
 

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