Everytime someone says even something remotely bad about the dealer people freak out. Is there fear that Granger will track you down and punish you regarding your derogatory comments on the TRX forum? Maybe send you back to D from D1 or from BS to D1 or D? The dealer "deals" with the customers, they are the current face of the brand. They need to deal with the issues, complaints, concerns, name-calling...whatever. It's their issue. They have the communication lines to Ram. I can't call the TRX factory and ask WTF is going on with my build. With the current technology and logistics Ram knows exactly why your build went back to D from D1 and no estimated shipping date. Pass the info on to the order-holder....and the dealer should do that. Then figure out your supply chains. Its been 2 years since the pandemic started. Figure it out