DEAL $9000 off MSRP is back @ Granger Motors

[Abl]

@Zach@Granger while you’re here would you also happen to have some before and after pics of the “plan c” undercoating available through you?

I'd like some more info and pics of this as well @Zach@Granger. Thanks!

 

[Tesla]

This is yours from last week
View attachment 40857

Where can you see this?

 

[Nick.C]

Some feedback on @Zach@Granger (tagging for dealership, not Zach as I haven't heard from him)

My transporter and good friend of mine picked up my TRX from Granger today. My truck was at the end with other TRX brethren awaiting delivery.

[

When he did the walk around he found some interesting scratches and other issues.

We think it was from this "protective" sheet flapping in the wind. It scratched the tail light plastic and paint on both sides.

Then he found this bolt in my tire which he had to basically beg the service dept to check and pull (it didn't go through) They wanted him to wait, saying they had customers waiting in service.............ummm WTF am I???

All this to say I emailed Amanda and the main Granger email and have received no reply. No apology for delivering a damaged vehicle, no help with the tire, nothing. Just crickets. We received a discount on the truck so I assume that comes with a discount in the customer service area as well. They had called me twice days before asking for 10's on the online survey, saying they get in "trouble" if they don't get 10's. So against my better judgement I did this BEFORE taking delivery and that was a mistake. If they fail to own up to the niggles I'll be calling RAM and explain what happened along with the pressured survey tactics. The dates won't match up to the survey and pickup date when damage was found proving my point. I'm done giving companies an inch, they always take a mile. We aren't talking major damage here, but if my detail guy charges me to fix it, I'll be sending granger the bill. I don't see them owning up to it or any of the other trucks there so I'll just let RAM in on the survey BS.

In short, check your shit before you do the survey. He said every truck on that line had damage. - Adam

Man that’s crazy I just found an almost identical screw in my tire. It also wasn’t long enough to actually penetrate and cause a leak

 

[chrissswww]

A lot of these have the paperwork signed and they are ready to be picked up or shipped to the end user. We are not delaying contacting the customer as a part of this process.

Yes, it would need to take a little more time to make sure our outside vendor had the time to go over the truck before we deliver it to you.

Hi, I'm planning to order one from you guys but I couldn't pm you.

 

[Mason1646]

Where can you see this?

Zach posted this on Friday in this thread.

 

[CUOFFRD]

Hi, I'm planning to order one from you guys but I couldn't pm you.

Don’t PM Zach, email [email protected]

 

[ConroeTRX]

Granger Chrysler Dodge Jeep Ram | Jeep Dealer in Orange, TX

Buy a new Ram truck or used Dodge car at our Jeep dealership in Orange, TX . Visit us for stress-free Chrysler financing, certified Mopar service and more!

www.grangercdjr.com

Just curious is this the same dealership?

 

[Trxdreamin]

Granger Chrysler Dodge Jeep Ram | Jeep Dealer in Orange, TX

Buy a new Ram truck or used Dodge car at our Jeep dealership in Orange, TX . Visit us for stress-free Chrysler financing, certified Mopar service and more!

www.grangercdjr.com

Just curious is this the same dealership?

Nope, this is Granger in Iowa.

 

[Tesla]

Out of curiosity, is Ram doing employee pricing for the TRX?

 

[Tell3131]

Out of curiosity, is Ram doing employee pricing for the TRX?

No

 

[NFARVW]

Man that’s crazy I just found an almost identical screw in my tire. It also wasn’t long enough to actually penetrate and cause a leak View attachment 40884

We just found a dent in my passenger side A post too. I'm just called my PDR guy to fix it today at the shop. This shit is getting old.

 

[stojanowski]

@Zach@Granger let's say someone put a deposit down for a super duty tremor from you guys... Let's say they are 230ish on the list... Would one be able to move that deposit to a ram/jeep purchase?

 

[RedRocks]

I did not have the delivery issues at Granger that some buyers have posted about. My TRX was showroom new and clean, no scratches, dents, or other blemishes. It was ready to go, pulled out on the side of the building with a full tank of fuel. I was in and out easily after the airport pickup by Granger. The whole experience was a 10 of 10. Zach and team delivered on everything promised with no hassles.

Everyone has occasional problems. In my case, my credit union (unaffiliated with Granger or RAM) sent certified funds by overnight USPS but (surprise!) USPS took seven days to deliver! I arrived one day after the expected payment that had not arrived. Granger said to not sweat it because the credit union had contacted them and said payment was sent. I was not made to feel awkward in the slightest about this. I drove the truck home. Granger waited patiently and the funds arrived several days later.

Granger installed the MOPAR power steps. I installed the Peragon cover.

 

[chrissswww]

Don’t PM Zach, email [email protected]

Thank you!

 

[CUOFFRD]

Thank you!

You’re welcome. He has a team taking orders, working hard to get everyone taken care of.

 

[grapple22]

We just found a dent in my passenger side A post too. I'm just called my PDR guy to fix it today at the shop. This shit is getting old.

Sorry to read about all your troubles. Did they fill out the dealer survey for you??

My experience has not been ideal. When my 7.7.21 order arrived, I was the one that had to reach out to Granger.

I have had to basically reach out each step and facilitate this purchase as their team only responds.

I wired all the money on Wednesday, esigned the docs and still have not gotten the green light to schedule transport (besides from Catelyn in financing who seems very nice). I want to get confirmation from their sales team before I do so, as I am concerned with scratches/damage You will not believe how many a recent member got along with factory assembly parts left on that caused damage (member told me not to post until if/it gets resolved)

Maybe my truck was the one that a sales rep backed into with their golf cart so they are buying time to fix it!?

Without asking too much, as I’ve only reached out to them prob 3 times to get an update since I originally placed my order….one would think they could help me out just a bit by updating me and pushing my pdi before someone that ordered in 2022

** EDIT: Out of excitement that my JULY order is almost ready to come home along with a vacation I just got back from.... I just realized I have not even got ONE picture of my truck from Granger. It is a odd feeling that I need to do the leg work in order to complete this sale while they have $86k of my money in their bank account.

They better not fill out the dealer survey for me.

@Zach@Granger Can you address this?

 

[wheresthebees]

@Zach@Granger - Well laid out recovery plan to implement and good communication. It’s hard for sure when we wait so long and spend good dollars to acquire a TRX. That anticipation and joy can go dark really quick with no details and anything less than perfect. Good that you have listened and addressed. Now to action over the long term and all will be well.

I too anxiously await my L2 TRX from Granger and I’m confident all will be high quality and outcome when my time to pick up comes.

 

[Zach@Granger]

@Zach@Granger let's say someone put a deposit down for a super duty tremor from you guys... Let's say they are 230ish on the list... Would one be able to move that deposit to a ram/jeep purchase?

Yes, please email pm me and I'll help see what we can do.

 

[Tesla]

I did not have the delivery issues at Granger that some buyers have posted about. My TRX was showroom new and clean, no scratches, dents, or other blemishes. It was ready to go, pulled out on the side of the building with a full tank of fuel. I was in and out easily after the airport pickup by Granger. The whole experience was a 10 of 10. Zach and team delivered on everything promised with no hassles.

Everyone has occasional problems. In my case, my credit union (unaffiliated with Granger or RAM) sent certified funds by overnight USPS but (surprise!) USPS took seven days to deliver! I arrived one day after the expected payment that had not arrived. Granger said to not sweat it because the credit union had contacted them and said payment was sent. I was not made to feel awkward in the slightest about this. I drove the truck home. Granger waited patiently and the funds arrived several days later.

Granger installed the MOPAR power steps. I installed the Peragon cover.

Looks great, how much did it cost for Granger to install the power steps?

 

[RedRocks]

Looks great, how much did it cost for Granger to install the power steps?

$2,000 installed including the uconnect flashing.