764's

[sisaacks]

Quickly learned through the process that Ram values you as much as they value the customer who ordered a Tradesman. There is zero concern on their part that you ordered their top of the line vehicle. You’re merely just another costumer. The secret is having a good dealer that keeps you informed. The process is what it is unfortunately

I have a good dealership.....however they are kept in the dark as much as me it seems. Finally the owner stepped in and got some answers from the regional rep.

UPDATE...just received this email

 

[BluTRX]

Thanks. WS was 6/4, in North Carolina.

Hopefully that means I get mine this week. Supposed to have shipped on 6/6 and mine is going to CT

 

[CrimePayz]

You guys are gonna hate me, mine is done and at the dealer, however I can pick it up until July 4th.

 

[Justbob]

You guys are gonna hate me, mine is done and at the dealer, however I can pick it up until July 4th.

Going to hate me too. Picked mine up yesterday evening.

 

[sisaacks]

Apparently mine is in the "shipping" status...but does have a window sticker yet. Not sure how that even happens.

 

[BluTRX]

Apparently mine is in the "shipping" status...but does have a window sticker yet. Not sure how that even happens.

Mine was in shipping status since 6/6 with a WS and just got a notification from the dealer today that is has finally been loaded onto a rail car and is leaving today.

 

[sisaacks]

Mine was in shipping status since 6/6 with a WS and just got a notification from the dealer today that is has finally been loaded onto a rail car and is leaving today.

Glad its on the way, I am sure mine will sit there and collect dust for that long or longer. For some reason my truck is constantly held up and other trucks entering the same phase at the same time move on with no delays.

 

[hellcat07]

Well it finally arrived. Ordered 3/1, picked it up today. Get it for a few hours then off to Ceramic Coating and Tint.

 

[tripleB]

Well it finally arrived. Ordered 3/1, picked it up today. Get it for a few hours then off to Ceramic Coating and Tint.


View attachment 15826

Looks great, hope you enjoy it for the few hours you have it. My scheduled 3 days at ceramic turned into nearly 2 weeks because of the ice storm back in February.

 

[Ewea]

I’ve been sitting in the vendor lot for a week too. . Meanwhile folks… I ordered 4 months ago!

 

[Tripple7TRX]

Well you are all having better luck than me. Everyone from our "group" has a window sticker. I am still in inspection status 20 days later.
No ETA on WS or shipping just form letters saying the typical stuff we've all read with no solution to getting the truck.
At this point I think RAM should make wine, at least it would be aged well.

 

[CCTRX]

Update for dealer that I am KZS and email from Ram this morning is:
Hello,

I wanted to let you know the estimated delivery window is now available. Currently it shows as 06/22/2021 - 06/28/2021. If there are any updates on the order I will let you know.

 

[BluTRX]

Well you are all having better luck than me. Everyone from our "group" has a window sticker. I am still in inspection status 20 days later.
No ETA on WS or shipping just form letters saying the typical stuff we've all read with no solution to getting the truck.
At this point I think RAM should make wine, at least it would be aged well.

View attachment 15829

If it makes you feel any better I’m in your group and had WS awhile ago and was told it shipped on 6/6 yet it was just put on a train on Tuesday.

 

[espangler425]

I haven’t even gotten a window sticker yet. Been in purgatory for ten days now.

 

[CCTRX]

Got this from Ram today.


Hello,

I wanted to let you know the estimated delivery window is now available. Currently it shows as 06/22/2021 - 06/28/2021. If there are any updates on the order I will let you know.

So I texted my sales guy and he said not to get my hopes up. I go down to dealer and asked him to push whatever buttons. He said he would but don’t be surprised if it isn’t until 1st week of July. I even asked if we can at least get the paperwork started, but he said no, let’s wait.

I literally leave there and am on I 77 north and pass a carrier with a Black TRX on it five minutes later! I call him back, he said I am BSing but will check their receiving lot. My son overhears me telling my wife and just drives there. Goes to front desk and they said they have no way of knowing when a truck comes in, I tell him to stay on the phone and walk to the back. Sure as shit it is there! In PDI now, hope to pick it up tomorrow. Call my sales guy back and he said he still doesn’t know and I inform him not to worry about it because I do. Now just trying to convince him to come in on his day off tomorrow to finish this shit show up. Shouldn’t be that hard to give someone $90k should it?

 

[CCTRX]

Got this from Ram today.


Hello,

I wanted to let you know the estimated delivery window is now available. Currently it shows as 06/22/2021 - 06/28/2021. If there are any updates on the order I will let you know.

So I texted my sales guy and he said not to get my hopes up. I go down to dealer and asked him to push whatever buttons. He said he would but don’t be surprised if it isn’t until 1st week of July. I even asked if we can at least get the paperwork started, but he said no, let’s wait.

I literally leave there and am on I 77 north and pass a carrier with a Black TRX on it five minutes later! I call him back, he said I am BSing but will check their receiving lot. My son overhears me telling my wife and just drives there. Goes to front desk and they said they have no way of knowing when a truck comes in, I tell him to stay on the phone and walk to the back. Sure as shit it is there! In PDI now, hope to pick it up tomorrow. Call my sales guy back and he said he still doesn’t know and I inform him not to worry about it because I do. Now just trying to convince him to come in on his day off tomorrow to finish this shit show up. Shouldn’t be that hard to give someone $90k should it?

 

[F6F Ram]

Got this from Ram today.


Hello,

I wanted to let you know the estimated delivery window is now available. Currently it shows as 06/22/2021 - 06/28/2021. If there are any updates on the order I will let you know.

So I texted my sales guy and he said not to get my hopes up. I go down to dealer and asked him to push whatever buttons. He said he would but don’t be surprised if it isn’t until 1st week of July. I even asked if we can at least get the paperwork started, but he said no, let’s wait.

I literally leave there and am on I 77 north and pass a carrier with a Black TRX on it five minutes later! I call him back, he said I am BSing but will check their receiving lot. My son overhears me telling my wife and just drives there. Goes to front desk and they said they have no way of knowing when a truck comes in, I tell him to stay on the phone and walk to the back. Sure as shit it is there! In PDI now, hope to pick it up tomorrow. Call my sales guy back and he said he still doesn’t know and I inform him not to worry about it because I do. Now just trying to convince him to come in on his day off tomorrow to finish this shit show up. Shouldn’t be that hard to give someone $90k should it?

He doesn't need to be there. It was my sales persons day off when I picked mine up

 

[CCTRX]

He doesn't need to be there. It was my sales persons day off when I picked mine up

They stepped up---kinda. Got it done tonight, it's in the drive now. Only thing that pissed me off is at the last minute, literally as I was leaving I asked where my checklist was from the forum. The one we discussed on day one when I ordered, and reminded them about Monday and today. He said their service manager refused to do it. "They will only PDI to FCA standards for warranty purposes". So weak, so disappointed. I said it was convenient to tell me that, after it was understood for the last 3.5 months, that you won't do it as I'm walking out the door. Fuck that.

 

[RobR651]

They stepped up---kinda. Got it done tonight, it's in the drive now. Only thing that pissed me off is at the last minute, literally as I was leaving I asked where my checklist was from the forum. The one we discussed on day one when I ordered, and reminded them about Monday and today. He said their service manager refused to do it. "They will only PDI to FCA standards for warranty purposes". So weak, so disappointed. I said it was convenient to tell me that, after it was understood for the last 3.5 months, that you won't do it as I'm walking out the door. Fuck that.

Take it to another dealer for service. Zero reason to reward them and give them anymore of your hard earned money if they’re douchers when you buy it. Drop that dune cover when you get home and do your own inspection. Check the differentials while you’re under there. It’s 30 mins for peace of mind knowing everything is good to go.

 

[Ewea]

My truck is on a train.

it’ll be in my area for a truck transport to bring it to the dealer projected July 1 and maybe ready to take ownership the week of July 6

finally getting there.