I hope this is true....I was told yesterday (7/11/2021) by the local dealerships ram rep that the instruction given to them was the TRX line was not a part of the shutdown. Supposedly the retail customer orders are top priority to be completed and will keep being pushed through. Guess we will know shortly if that info is accurate.
I sure hope so!
Does that mean you now consider it being too late to bail out on your order?
Never mind, ship date is now 7/29.
Where did you end up buying from? I’m bailing on my 4/15 order… still in D 811600.
I got an entirely different exchange from FCA chat today. They confirmed that I am still in D status through their vague chat-speak. They also confirmed shutdowns this week and next week for the chip shortage and planned maintenance periods respectively. When pressed further, I was directed to check back next month. They would not confirm any MY 21 production extension nor did they care to engage in any specific discussion of my order or elevate it to anyone with any level of accountability in this process. Simply, they do not care about the customer.
And what did your dealer say?
I’ll be going back in tomorrow to see what they have to say. There has been a zero push effort when it comes to updates on my order. I stop by nearly every week or text my salesman but they aren’t actively sourcing or pushing info to me. Knowing that there were significant changes in the logistic chain, I was hoping for some sort of contact to inform me of the changes. I don’t have any leverage in this. If I cancel, they will still sell the truck without issue. The best thing I can do is wait, buy the truck, and then rate the dealership/salesman accordingly. If this is the new standard for a $95,000 transaction, it will be the last.
Yep. A lot less stress that way.
