So…F#$* Ram

[Jakerx]

WOW, this post shows a lot about you!

I’m assuming you mean it shows him in some sort of negative light.

He’s allowed to voice his frustration. It’s a legitimately dumb situation caused by an unintended consequence of Ram policy.

Nothing wrong with his post unless you’re offended by his thread title. I used worse curse words in third grade.

 

[LDN]

@Raptorowner Mark Dodge is offering 5k off trucks where the orderer backed out. You may want to give @SoldOrderLegend a message and get on a list, if one exists.

Second this. Get on it ASAP with Aaron!

 

[RedEyeTRX]

I emailed their general service manager this morning, no response yet.

I would call and keep calling until he took your call.
You want to talk to the GM of the dealership.

 

[Dark Wing]

WOW, this post shows a lot about you!

I am unsure as to why this comment was necessary, but I guess some people just can't help themselves.

 

[Dark Wing]

Placed my order 2 months ago with Koons. They tell me yesterday my order was cancelled because I am labeled fleet, both the company I work for, and ME personally because I’m the CFO and signer WTF! We buy Rams through Enterprise leasing.

Order banks are now closed and to make matters worse I sold my badass 2020 Raptor last week. So Ram, ffff you.

End of rant.


View attachment 88388

Here I thought that KOONS was a decent dealership. I am glad I did not choose them for my ordering.

 

[04Ram2500Hemi]

I am looking but obviously there is a big difference in price between ordering and buying and I really didn’t want a pano roof. May end up in a Gen 3 and with the money saved upgrade turbos etc but I am just sick of the ecoboost and I am not sure I like them better than the Gen2 I had, color offerings are lame, and quality has gone to shit. View attachment 88396

That was a nice looking Raptor. I had a 2020 for a short period before ordering my TRX (I had a 2012 Power Wagon before the Raptor). I liked a lot of things about the Raptor. I hated the fake engine sound piped into the cab and the rattling moon roof after 10,000 miles.

 

[BadMonk]

I completely understand his frustration. If it was canceled 2 months ago he should have been notified 2 months ago.

 

[Jakerx]

I completely understand his frustration. If it was canceled 2 months ago he should have been notified 2 months ago.

I could be mistaken but that’s not what I understood from his post. I think he placed the order two months ago but Ram just now canceled and the dealership notified him.

 

[Jakerx]

Dealership didn’t notify me of anything until I reached out to see if it had been scheduled. It just so happens Ram had just cancelled it…..hmmmm

That’s interesting. What did the Ram truck online tracker show before you reached out to them?

And what does the tracker show now?

 

[Exec_TRX]

Order can still be viewed and says confirmed. I asked Koons if they would sell me one that someone backs out of for a similar discount or give me some discount on an in stock unit and all they said they would do is sell me one at MSRP without markup.

View attachment 88559

PMed

 

[timinnd]

WOW, this post shows a lot about you!

What does it "show" that you're displeased with?

To me, it shows he's a red blooded American who is upset they (wrongly) yanked the carpet out from under him. I'd be pissed too.

 

[timinnd]

I used worse curse words in third grade.

Some people get butt hurt at scary words.

 

[04Ram2500Hemi]

We have a Koon’s vender on the forum. Maybe @Koons_of_Tysons_Corner can step in and help?

 

[Torqued]

My truck has been built and on a train. The delivery date has been pushed forward 4 times. I couldn't be happier. I continue to put free miles on the 22

 

[Billet P]

Couldn’t you just have someone order it for you and purchase the vehicle when it comes in? Spouse maybe?

 

[04Ram2500Hemi]

Already spoke to their GSM, only offered to sell me a truck at MSRP.

We bought 16 Ram trucks last year so they flagged me as fleet. (All 16 trucks are still in the construction business, not a “flipper”). Timing was awful because it was literally right when ordering closed for the second time.

To me this is an opportunity for a vendor such as @Koons_of_Tysons_Corner to step in and do the right thing.

 

[Shawn0058]

Did they notify you of your VIN number at all? Honestly this is awful communication on Koons part. What the hell? They should offer you a backed out of order at the same price they quoted you.

 

[Shawn0058]

Yes here is the VIN and tracker still says order confirmed. That’s how accurate the tracker is lol. View attachment 88869

I put the vehicle in my trucking company as well, what was the reasoning again for them not being able to build your vehicle? For buying it through a leasing company?

 

[Shawn0058]

They claimed it’s because I’m flagged as a fleet buyer, we purchased 16 Rams last year through Enterprise and I believe we have a few on order but are likely cancelling. I don’t even see the TRX on the fleet website as an offering.

Seems like a customer you would really want to piss off huh.

Lol that is so retarded. They need to make that right:

 

[Shawn0058]

I messaged @RamCares and referred them to this thread.

You are probably one of their best customers…….keep us posted my guess is they will build you one.