Probably doesn't help or make anybody feel better, but for whatever it is worth:
Call up Ram Cares/Ram Chat, and get yourself "elevated" to a have a "Case File." They will assign you a case number. Mine is 82421420.
Unfortunately, it does absolutely ZIP in terms of moving things any faster. What is does do (so they claim), is that will allow automatic notification via email every time your truck's status changes in Ram's system. May save you some time from chatting with Ram every day as all they do is lookup your stuff in that same system and let you know if there was a change. This enables "push" rather than "pull."
And every time I think I have it bad, I just read
@Neenah 's posts and realize, "OK, it's not THAT bad." lol Hoping it arrives soon for you my friend!