I went to take delivery of my Trx. Issues!

[Babylon]

I went to pick up the TRX today. After the GM personally called me yesterday stating the PDI and cleaning was done. It toke them like couple hours. So I’m assuming it’s standard.

I went and looked at it today and the cosmetics were actually better than i had envisioned.

Issues:

1. Just some scratches on one of the finder flares. Which I requested to change and they said they have to ask the factory what they want to do. I don’t understand why not just order one like a good dealer.

2. (Since the GM said the PDI was done I wasn’t expecting this). But haven’t even started driving off the lot and the airbag light and failure message came on.

3. I felt nothing from all 4 Ventilated seats. I know how these seats feel on my Laramie and my buddy’s TRX. I know people with limited and i felt their seats too.

So I didn’t take delivery until they check it out.

Other than that I loved it.

Can someone tell me if your ventilated seats are weak? I felt nothing on all 4 seats!

GM said it came in with 12 miles. 23 miles when I got there. GM was nice but he had to leave for family stuff. Sales people are garbage. Always rushing me and annoyed when I complained about the vents.
In general all CDJR I have been to in California are garbage. Never makes me feel good about my purchase. Never felt happy always stressed around these dealers. And I’m not a soft guy I’ve been through hell and back in my life. So I’m not sensitive. But if it wasn’t for these toys I will never step a foot in any CDJR in California. Just garbage. I don’t know about other states. Ram should be embarrassed of their dealers. But I never got direct answers from Ram Care ether when I needed them. Ram Care, at least through e-mail are almost like a bot.

Here are couple pictures. The person in the reflection is a sales person. I’m much better looking!

 

[wac45]

I can certainly feel my ventilated seats when they are on, at least the front ones as I have never checked the back ones. Once you work through these initial frustrations you will love the truck. Good luck

 

[Najeem]

I went to pick up the TRX today. After the GM personally called me yesterday stating the PDI and cleaning was done. It toke them like couple hours. So I’m assuming it’s standard.

I went and looked at it today and the cosmetics were actually better than i had envisioned.

Issues:

1. Just some scratches on one of the finder flares. Which I requested to change and they said they have to ask the factory what they want to do. I don’t understand why not just order one like a good dealer.

2. (Since the GM said the PDI was done I wasn’t expecting this). But haven’t even started driving off the lot and the airbag light and failure message came on.

3. I felt nothing from all 4 Ventilated seats. I know how these seats feel on my Laramie and my buddy’s TRX. I know people with limited and i felt their seats too.

So I didn’t take delivery until they check it out.

Other than that I loved it.

Can someone tell me if your ventilated seats are weak? I felt nothing on all 4 seats!

GM said it came in with 12 miles. 23 miles when I got there. GM was nice but he had to leave for family stuff. Sales people are garbage. Always rushing me and annoyed when I complained about the vents.
In general all CDJR I have been to in California are garbage. Never makes me feel good about my purchase. Never felt happy always stressed around these dealers. And I’m not a soft guy I’ve been through hell and back in my life. So I’m not sensitive. But if it wasn’t for these toys I will never step a foot in any CDJR in California. Just garbage. I don’t know about other states. Ram should be embarrassed of their dealers. But I never got direct answers from Ram Care ether when I needed them. Ram Care, at least through e-mail are almost like a bot.

Here are couple pictures. The person in the reflection is a sales person. I’m much better looking!

Dealer name?

 

[Dark Wing]

First of all, congratulations on your TRX coming in and being PDI through the dealership. Second, it is your right as a customer to scrutinize your purchase. You are not nitpicking imaginary items, but things that are real. Living in SoCal, I second your sentiments about many, perhaps not all, of the CDJR dealerships here. I will probably get the stink eye from the one where I live, as I chose to go out-of-state to purchase my truck. Don’t give in. Don’t flinch.

 

[RedBeard]

My vented seats in my 23 are not weak at all and can felt immediately after enabling.

 

[Babylon]

Dealer name?

Auburn Jeep in California. And initially I thought they were the best of the worst. But beside their main GM they’re all the same shit.

 

[Babylon]

My vented seats in my 23 are not weak at all and can felt immediately after enabling.

I felt absolutely nothing. I can feel them on my Laramie and are not weak.

 

[916Ghost]

I bought out of state but use Folsom. Never had an issue in my hellcat or the TRX going there.

 

[RedBeard]

I felt absolutely nothing. I can feel them on my Laramie and are not weak.

Seems like an issue then

 

[Babylon]

I bought out of state but use Folsom. Never had an issue in my hellcat or the TRX going there.

Ya I remember you telling me that. Maybe I’ll try them one day. But for now I gotta get my TRX first.

 

[Claasicdrive]

23 miles is acceptable...
Fender flares are $100. Some dealers like Granger just buys them 100 at a time because they always are damaged . Your dealer might not sell as many TRX as Granger and he wants to do it by the book getting factory approval 1st to get reimbursed. If you can't wait just buy it yourself.
Seats might not be fully connected . This is the only issue you have and ned to focus on

 

[Babylon]

23 miles is acceptable...
Fender flares are $100. Some dealers like Granger just buys them 100 at a time because they always are damaged . Your dealer might not sell as many TRX as Granger and he wants to do it by the book getting factory approval 1st to get reimbursed. If you can't wait just buy it yourself.
Seats might not be fully connected . This is the only issue you have and ned to focus on

Ya. This particular dealer only focus on Ram trucks and jeeps. And I only mostly see jeeps there.

Hopefully that’s the issue for the seats. Because I didn’t have any other complains. That I can see!

 

[JBTRXNJ]

The vented seats are strong on mine. If you can’t feel it, something is wrong.

Fender issue really comes down to what you plan to do with the plastics… many wrap, paint, etc… if that’s in your plan, then some scratches will be resolved anyhow…

There were some big problems with scratched fenders on a large number of delivered TRXs in late MY21 and early MY22. As has been said, the big volume TRX dealers have put a lot of effort into addressing this during the PDI process… but if you are going through a dealer that doesn’t do as much TRX volume, you may not get as great a response…

Ultimately… focus most on addressing the vented seat issue… fenders can easily be fixed on your own if necessary… but correcting the vents could be a huge nightmare.

 

[@JC]

Double check all of the fuses too, many initial problems on FCA (now STLA) vehicles have been remedied by fully seating all of the fuses.

 

[JBTRXNJ]

Double check all of the fuses too, many initial problems on FCA (now STLA) vehicles have been remedied by fully seating all of the fuses.

Great call

 

[TyRex]

I went to pick up the TRX today. After the GM personally called me yesterday stating the PDI and cleaning was done. It toke them like couple hours. So I’m assuming it’s standard.

I went and looked at it today and the cosmetics were actually better than i had envisioned.

Issues:

1. Just some scratches on one of the finder flares. Which I requested to change and they said they have to ask the factory what they want to do. I don’t understand why not just order one like a good dealer.

2. (Since the GM said the PDI was done I wasn’t expecting this). But haven’t even started driving off the lot and the airbag light and failure message came on.

3. I felt nothing from all 4 Ventilated seats. I know how these seats feel on my Laramie and my buddy’s TRX. I know people with limited and i felt their seats too.

So I didn’t take delivery until they check it out.

Other than that I loved it.

Can someone tell me if your ventilated seats are weak? I felt nothing on all 4 seats!

GM said it came in with 12 miles. 23 miles when I got there. GM was nice but he had to leave for family stuff. Sales people are garbage. Always rushing me and annoyed when I complained about the vents.
In general all CDJR I have been to in California are garbage. Never makes me feel good about my purchase. Never felt happy always stressed around these dealers. And I’m not a soft guy I’ve been through hell and back in my life. So I’m not sensitive. But if it wasn’t for these toys I will never step a foot in any CDJR in California. Just garbage. I don’t know about other states. Ram should be embarrassed of their dealers. But I never got direct answers from Ram Care ether when I needed them. Ram Care, at least through e-mail are almost like a bot.

Here are couple pictures. The person in the reflection is a sales person. I’m much better looking!

Do you have a picture of the Fender flare issue?

 

[TRX.1TONTACO]

Fender flares scarcth too easy and one of mine was scuffed, but I did not want them to fix it as they may chip the paint where the bolts are which would rust later if chipped. The flares are trash and scratch too easy. My PW don't scratch easy and it's a year newer, but seem to be different plastic.

 

[WILDDUX]

Elk Grove CDJR is very good in all aspects, I bought two TRXs from them and 7 other trucks/Jeeps.

 

[Babylon]

Elk Grove CDJR is very good in all aspects, I bought two TRXs from them and 7 other trucks/Jeeps.

Well the fu@&$ers wanted 125k for stock and 10k over msrp to order one.

 

[Babylon]

Do you have a picture of the Fender flare issue?

No. Was too overwhelmed with trying to find out why the hell airbag came on and seat vents don’t work