Considering I have no ETA on a part for a brand new truck and no guarantee that the dealer is right on the diagnosis, Im starting to rationalize that I might have to lemon law it and get something else. I can’t be months without a vehicle and begging the dealer to extend my rental.
I would lemon It and go get another one. Screw waiting for the part. Good luck, man!
The "new one" would likely have an I6TT engine. If that is what you want.
If it’s not fixed in 30 days this will be my first and last Ram.
While I understand the frustration of new owners, I see a couple of issues on a couple of 23 truck on the forum.
Understood. Its likely a bad computer module and an easy fix.
And with all computers for all vehicles coming from the same sources with quality control issues and shortages, it really doesn't matter what brand you buy. It's all about if you are the unlucky one and wind up with the bad one. Its the world we live in right now.
There are solutions to every problem but for as expensive a vehicle this is waiting months driving a Durango is not an option for me. If they wanted to solve the problem they could get the part out of Sterling Heights.
Hope yours is taken care of soon!!
That is amazing. Sounds like they definitely took care of you.
Me and my business partner both ordered/bought one at the same time and I can tell you will 100% do business with them again. Even driving 450 miles is worth it to deal with good folks.
No eta on anything. Not hopeful.
I didn’t say new one I said another one. There are trucks out there available. At MSRP, but at least no markups. That’s what I would do. It sounds like KDCane has got a really sour taste in his mouth dealing with this sht, so he might drop the whole Trx idea altogether and go get him a hummer EV or something. Hope he doesn’t.
That’s what I’ve been seeing. I placed an order on a 23 and ive been seeing nothing but issues. Maybe I should just keep my 22
I just want a solution. Nobody is getting back to me with anything. Called Ram and I have a case manager and I’m supposed to get a call and I haven’t. Waiting for the dealership GM (Mark Dodge) to call me back. So far they looked for the part and didn’t find any. Said they had a car waiting on the same thing. Bottom line is I need a timeframe. Is this a 1 week wait or a 2 month wait. It’s been 7 days so far.
I hear you. Anyone would hate being in your shoes… hey, is this part something that can be replaced with aftermarket? I don’t know if you mentioned what this part is that is faulty? You might have to try calling some dealers around yourself seeing if you can find it too. I’m sure you aren’t excited about the idea of spending time calling around doing the dealer’s job, but you know how they say, if you want to get something done, do it yourself. There is a shit ton of dealers out there, someone might have it… I hope
