Another engine failure

Do you mind telling us what the total cost to replace the engine would be?
For the rest of us can start planning and saving...
Do all of my own oil changes as well. Every 4,000 to 5,000 miles with trip meter B.
But I have not kept tedious receipts like that.
 
I know who submits the paperwork had it done plenty of times, but if it can't be disputed or changed why would the customer get different numbers of coverage? Maybe should look into that not explaining the process.
We've already connected with the customer. Thank you!
 
I would love to know why the split changed. I didn’t really get a good explanation. Do have a whole text history of what has happened up to this point.
Feel free to send us the information you were provided previously from the dealer via private message to continue our conversation. Thank you!

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