Another engine failure

[LS2Cobra]

Do you mind telling us what the total cost to replace the engine would be?
For the rest of us can start planning and saving...
Do all of my own oil changes as well. Every 4,000 to 5,000 miles with trip meter B.
But I have not kept tedious receipts like that.

 

[MurderedCat]

Who was the warranty through?

 

[RamCares]

I know who submits the paperwork had it done plenty of times, but if it can't be disputed or changed why would the customer get different numbers of coverage? Maybe should look into that not explaining the process.

We've already connected with the customer. Thank you!

 

[RamCares]

I would love to know why the split changed. I didn’t really get a good explanation. Do have a whole text history of what has happened up to this point.

Feel free to send us the information you were provided previously from the dealer via private message to continue our conversation. Thank you!

Diamond
Ram Cares

 

[Partymn]

Do you mind telling us what the total cost to replace the engine would be?
For the rest of us can start planning and saving...
Do all of my own oil changes as well. Every 4,000 to 5,000 miles with trip meter B.
But I have not kept tedious receipts like that.

Total including Ram Cares’ portion was $19,210. My portion after throwing in a very overpriced battery swap was $14,013 after taxes.

 

[Partymn]

Who was the warranty through?

IAAWG (American Warranty Group) The dealer I bought the truck at thru this in as part of the deal so I had never herd of this place till now.

 

[Partymn]

Got the truck back this afternoon. So far everything appears to be fine but it was only a 40 mile drive from the Stealership. $14,000 to get my truck back. Not much I can do about it now tho. Just let the Attorney General do their thing with the Warranty company and move on.

 

[Tom488]

Not much I can do about it now tho.

There's always the Killdozer

 

[Louk]

Got the truck back this afternoon. So far everything appears to be fine but it was only a 40 mile drive from the Stealership. $14,000 to get my truck back. Not much I can do about it now tho. Just let the Attorney General do their thing with the Warranty company and move on.

Curious if anyone knows what a stock rebuild on a hellcat costs? (From not a dealer)
New engine from mopar is showing 16k
And used online are little under 10K

Obviously it’s very dependent on what needs replacing but I can’t imagine it is more than 10-12???

Glad you got your truck back!

 

[84 Sheepdog]

Damn man, sorry to hear how bad this all played out. Hopefully everyone on here thinks twice about buying an extended warranty. I've always heard the same, it's no different than an insurance policy these days. Deny, delay, defend. Who do you think is going to win that? Not the consumer.

 

[saturnfire]

IAAWG (American Warranty Group) The dealer I bought the truck at thru this in as part of the deal so I had never herd of this place till now.

Pretty much everyone has given them a 1 Star rating on BBB. I bet the 5 Star was a plant/fake one. But now we know. Even with the Factory Warranties, the reimbursement rates are pretty low. Typically these 3rd party warranty companies pay a commission on top of a fee to be a provider. it is very, very lucrative for the dealerships.

thanks for sharing....folks will know who to avoid.

 

[LS2Cobra]

Curious if anyone knows what a stock rebuild on a hellcat costs? (From not a dealer)
New engine from mopar is showing 16k
And used online are little under 10k

R&R will be the same either way.

Doing a rebuild would be dangerous.
Only because the might-as-wells would kick in.

Engine's on the stand...? Might-as-well stick a big cam in it.

 

[MurderedCat]

R&R will be the same either way.

Doing a rebuild would be dangerous.
Only because the might-as-wells would kick in.

Engine's on the stand...? Might-as-well stick a big cam in it.

Blower is already off, why put it back on? Might as well get a Kong…..

 

[Louk]

LOL yes i can see how it gets very easy to just keep throwing upgrades on it. but in OP case SC was still good gotta figure that would bring down the cost a decent amount.

 

[NINJA]

- I ‘feel sorry’ for the OP. Especially since he purchased the Extended Warranty (if I read that correctly).
- I also belive that a ‘technicality’ such as a clogged Injector is simply finding a way to avoid warranty coverage. How does any one of us know if an Injector is being ‘clogged’, which is an intregal part of the Supercharger.
- “IF” a clogged injector would have been covered under the OEM Warranty, why wouldn’t the Extended Warranty also apply coverage. That doesn’t make

That said, does anyone know if adding a Fuel Additive, would void a Factory Warranty? And/or, any recommendations from anyone using Fuel Additives for that purpose? Just curious.

Good Luck to the OP!

 

[Tom488]

- I ‘feel sorry’ for the OP. Especially since he purchased the Extended Warranty (if I read that correctly).
- I also belive that a ‘technicality’ such as a clogged Injector is simply finding a way to avoid warranty coverage. How does any one of us know if an Injector is being ‘clogged’, which is an intregal part of the Supercharger.
- “IF” a clogged injector would have been covered under the OEM Warranty, why wouldn’t the Extended Warranty also apply coverage. That doesn’t make

That said, does anyone know if adding a Fuel Additive, would void a Factory Warranty? And/or, any recommendations from anyone using Fuel Additives for that purpose? Just curious.

Good Luck to the OP!

We've got to stop with the conflating of the two types of injector failures.

OPs failure was a stuck-open injector, which filled the combustion chamber with fuel and caused the engine to hydro lock and bend a rod. This is a catastrophic failure.

A clogged injector is one which, usually due to fuel contamination, reduces or eliminates the amount of fuel delivered into the cylinder. This is a minor issue, resulting in a cylinder misfire, and rarely does any kind of damage.

Now - in rare circumstances, a severely contaminated fuel supply could cause an injector to stick open, as a chunk of debris could get lodged between the injector pintle and the seat, and allowing pressurized fuel to flow through it - but that doesn't happen too often. Stuck injectors usually occur due to a failure of the return spring, a bent pintle rod, or some other type of internal mechanical failure.

The discussion of clogged injectors came up in reference to warranty coverage - as a clogged injector is the only type of injector failure NOT covered under Mopar's MaxCare protection plan - whereas the aftermarket extended warranty the OP had (given to him "free" by the dealer) denies any and all claims on the fuel injectors.

Fuel injectors are NOT integral to the supercharger - they are a basic component of ANY fuel-injected engine (basically, any gas engine produced after mid-to-late 1980s). Forced induction has nothing to do with electronic fuel delivery.

 

[JPV96]

@Tom488 and the other knowledgeable members. For some of us that do not understand all the mechanics a little advice may be useful here for others in 1 spot to search in the future

Am I correct in saying OP truck had the injector stuck open. That caused the problem and the deny of warranty. Am I asking the correct questions below.

-Is there any preventative maintenance or something we can do to be proactive that this does not happen?

-What are the signs that this has occurred and what should we advise any mechanic to do and not to do.

-For anyone that has an extended warranty what should we ask to see if this situation is covered or not?

 

[Tom488]

Am I correct in saying OP truck had the injector stuck open. That caused the problem and the deny of warranty. Am I asking the correct questions below.

That's the most likely explanation, though it was never 100% confirmed here.

-Is there any preventative maintenance or something we can do to be proactive that this does not happen?

Nope - one of those fluky things.

-What are the signs that this has occurred and what should we advise any mechanic to do and not to do.

Like the OP posted, all of a sudden the truck started running rough and smoking a ton out the exhaust. I'm sure the exhaust had a gasoline smell to it. Had the dealership techs been told this, and/or actually paid attention to what the customer told them, they never would have tried starting the engine, without first pulling the plugs first (standard thing to do if one suspects fuel leakage, as this prevents hydro locking of the engine), or pulling the codes to hopefully find a cylinder misfire code, then pull that cylinder's spark plug and shoving a borescope into that cylinder to have a look-see, or at the VERY least just throw a socket on the crank pulley, and manually bar the engine over two times to make sure it spins freely.

-For anyone that has an extended warranty what should we ask to see if this situation is covered or not?

Ask to see the language in the contract that either explicitly states that fuel injectors are a covered component (like the Mopar contract reads), OR read through the whole contract to make sure it doesn't explicitly state that fuel injectors are not covered.

General rule of thumb with this is, don't buy 3rd party extended warranties. They're often simply a waste of money. For SURE do not buy any warranty advertised on TV with someone like Iced T as their spokesman!

 

[JPV96]

@Tom488 much appreciated for that information.

 

[saturnfire]

• Always buy gas from a reputable station.
• Check BBB to see how many complaints they have against them.
• See if they have Rebranded a lot (a telltale sign of being kicked out by the franchiser for breach)
• Do not keep switching back and from different brands. The Additive packages may cause some issues.
• With the TRX, use the highest octane you can get regularly from your location (93,92,91)
• or Costco .
  

Only additive I would use only if you suspect the gas quality:

Techron

https://www.amazon.com/Techron-Concentrate-Plus-System-Cleaner/dp/B07576419V/?tag=ramtrx05-20

Or
Red Line 60103 SI-1

https://www.amazon.com/Red-Line-Complete-System-Cleaner/dp/B000CPI5Z0/?tag=ramtrx05-20

@Tom488 and the other knowledgeable members. For some of us that do not understand all the mechanics a little advice may be useful here for others in 1 spot to search in the future

Am I correct in saying OP truck had the injector stuck open. That caused the problem and the deny of warranty. Am I asking the correct questions below.

-Is there any preventative maintenance or something we can do to be proactive that this does not happen?

-What are the signs that this has occurred and what should we advise any mechanic to do and not to do.

-For anyone that has an extended warranty what should we ask to see if this situation is covered or not?