DEAL $9000 off MSRP is back @ Granger Motors

My Ram Connect was set up when the truck arrived to the dealer. When I first checked it, I noticed my truck was sitting at a collision center for a few days about 20mi from Granger. It was then driven back to the dealer last week and now has 50 miles on the odometer.

I finally got in contact with Amanda this morning and she denied it was ever anywhere but the dealer. She finally looked up my truck in their system and it turns out the truck was damaged and was sent to get a molding repaired.

Idk if it was damaged during transit or at the dealer, but I find it wild either way that I was never informed of this and would've never found out had I not checked the app and asked. I wonder if this is the reason I received an "extended vehicle service contract", or is that something everyone gets?
 
thanks man

I’m Kz-t status which is good.. like the last leg of the journey!

KZ T – second rail departure
KZ U – second rail arrival
KZ X – delivered to dealer
KZX – Delivered to your dealer!
 
A ton in KZT - all set to arrive in the next 2 - 3 weeks. Hope they are geared up for it ...
Don’t be scared!!! Just be prepared.
 
Lot of trucks at the lot they need to clear before yours will go from voltz to the dealer…
 
Lot of trucks at the lot they need to clear before yours will go from voltz to the dealer…
I get the process brother. Knew it was going to happen as builds ramped up. Was hoping mine would beat the surge, but got caught right in the beginning
 
My Ram Connect was set up when the truck arrived to the dealer. When I first checked it, I noticed my truck was sitting at a collision center for a few days about 20mi from Granger. It was then driven back to the dealer last week and now has 50 miles on the odometer.

I finally got in contact with Amanda this morning and she denied it was ever anywhere but the dealer. She finally looked up my truck in their system and it turns out the truck was damaged and was sent to get a molding repaired.

Idk if it was damaged during transit or at the dealer, but I find it wild either way that I was never informed of this and would've never found out had I not checked the app and asked. I wonder if this is the reason I received an "extended vehicle service contract", or is that something everyone gets?
Sorry we should've done a better job communicating on this. We do our best to catch in-transit damage when it's dropped off at the store and try to expedite shipping it out to get fixed ASAP (we don't have a body shop on campus). Most of the issues tend to be very minor.
 
Sorry we should've done a better job communicating on this. We do our best to catch in-transit damage when it's dropped off at the store and try to expedite shipping it out to get fixed ASAP (we don't have a body shop on campus). Most of the issues tend to be very minor.
What kind of wait times should we expect from the rail yard. I believe mine arrived on 24th. Heard a few others say they’ve been waiting since last month.
 
What kind of wait times should we expect from the rail yard. I believe mine arrived on 24th. Heard a few others say they’ve been waiting since last month.
Contact Granger for an ETA. My truck arrived within just a few days of the original ETA that they provided me.
 

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