What is wrong with Uconnect that NEEDS TO BE FIXED?

[pwr1999]

2024 Ram TRX navigation not loading in the digital instrument cluster. This started about two months ago and yes you can switch between themes that will force it to appear but after the truck sits for 15 minutes it goes away. This is what my dealership has done so far. 1, replaced the digital instrument cluster with no fix. 2, replaced the uconnect 5 nav radio with no fix. They opened a STAR case with nothing and now advised they need my truck for a few days and plan on having an agent sent out to assist with the issue. Will keep everyone updated on what they fine.

Update to my previous post on “2024 Ram TRX navigation not loading in the digital instrument cluster”. Hope this help you all in getting this issue fixed. My dealership received the new radio in with the previous software of T27.46 and replaced it. This has fixed the issue of the navigation not loading in the digital instrument cluster. The glitch was in the U35.25 software. I have attached the notes from my dealership along with the STAR Case# and screen shot of T27.46 software.

 

[BuckeyeROC]

If anyone has photos and clips of the issues. Send them to me on my google share drive. You can even talk and describe the issue so Ram knows exactly what is wrong if you want

TRX Issues · Saturday, Mar 6, 2021 📸

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Honestly, I love Tim from everything I hear about him and see him say and do. I wish the industry had more guys like him today. But if RAM really cares, they can just take a look at the threads here on this site. People have already posted and documented here ad nauseum. RAM's own rep here has posted many times with hollow promises.