Dealer ordered Wrong Color

[04Ram2500Hemi]

Because the ram order website color images are shit! They look nothing like what the actual color looks like in natural light.

You‘re not wrong. This is Billet Silver on the Ram website (I saved these images when I ordered my truck).

 

[TGertz777]

You‘re not wrong. This is Billet Silver on the Ram website (I saved these images when I ordered my truck).
View attachment 44476View attachment 44477

Literally looks like Toyota’s “cement” color

 

[WHTNTE]

Not to sound like an a$$hole, but I have seen plenty of people here who have posted they changed their order (color, options, etc) a couple days after ordering. Why can't people just make up their mind definitively, prior to ordering? You have all the time in the world prior to ordering, to narrow the options down to what you want. Do not rely on the dealership or Stellantis, to make changes to an order that was submitted by a customer.

But I hope everything works out in the end for you.

You make a good point and you are absolutely correct but truth be told I would be happy with any of the colors so in the end it really doesn't matter I just want my truck...

 

[EMS1231]

You make a good point and you are absolutely correct but truth be told I would be happy with any of the colors so in the end it really doesn't matter I just want my truck...

For a 100k and being customers , it’s a shame many of us have settled for “thankful “to get what we get. There was a time if you ordered a near 100K vehicle not only would the expectation be “I want what I want “ but also the vehicle would be built and function as expected for the price. Oh well, no longer.

 

[El Jefe]

. . .maybe ask for the Wet Bar option. You never know unless you ask.

Truly feel for you man.

 

[EMS1231]

. . .maybe ask for the Wet Bar option. You never know unless you ask.

Truly feel for you man.

I just wanted the gold shitter and marble floor!

 

[juicebox]

Original color billet silver- changed to hydro blue- never seen a silver in person. I got a build sheet for the silver one (1st decision) signed and then decided to change- confirmed this was ok and then re built the same trx just in blue- signed build sheet and sent in deposit. Never thought too much of it but when i was checking on the built through the website, i kept seeing the silver image- disregarded it because it states on there image may not represent actual ram, then i got the status that it was built and i then just clicked on window sticker link and freaked out.

When you see your new shiny silver TRX in person, the only thing on your mind will be "where the fuck do I sign?!"

 

[HeliPilot]

I've seen the Silver in person. It is very nice. Liked it enough to order myself one now that I'm replacing the LE I sold.

 

[CypherPunk64]

Yeah, honestly asking for an $8k spiff from a third party is pretty insulting.

Just get it wrapped in matte metallic blue and be happy. It’s the same effect.

View attachment 44474

This guy beat me to it. Get it wrapped in a better variant of blue, and get an extra bonus of protecting your paint in the process.

 

[stonedmunkey]

Because the ram order website color images are shit! They look nothing like what the actual color looks like in natural light.

that is truth- also- before it was actually ordered i did confirm and sign and send the money- no other changes were made. they just dropped the ball and ordered one of the builds during the decision process.

When you see your new shiny silver TRX in person, the only thing on your mind will be "where the fuck do I sign?!"

lol
you are right i am sure

 

[Trxdreamin]

I've seen the Silver in person. It is very nice. Liked it enough to order myself one now that I'm replacing the LE I sold.

You keeping the Bronco or did you ditch it?

 

[HeliPilot]

You keeping the Bronco or did you ditch it?

Sold it for down payment on a house. We close tomorrow. Getting rid of the Bronco was the reason for new TRX order. I cannot be without some sort of 4wd truck, and while I enjoyed the Bronco, it's no TRX for the price. I think the biggest let down on the Bronco is how easily the interior plastics would scuff or scratch. If you looked at it wrong, it would leave a mark. And the fuel economy from the v6 was not really any better on the highway than the TRX. Mine averaged 16.1mpg. So, if i'm going to spend the money on nearly the same gas, why not 702HP.

 

[KnightMare]

There's not a single available color the TRX doesn't look good in. I bet you already got a good discount on it if you got it from Koons, so you could always drive that one and order a new TRX. Not like you going to loose money on it

 

[stonedmunkey]

There's not a single available color the TRX doesn't look good in. I bet you already got a good discount on it if you got it from Koons, so you could always drive that one and order a new TRX. Not like you going to loose money on it

yea no complaints on the discount at all- and your right about the colors, and depending on how i like the silver i just may order another when i take possession of the silver one

 

[Zwm101]

Is it going to be your only vehicle? AKA daily driver? Then Silver is going to be great. Honestly, ive seen every color in person except Mojave and they are all bad ass. Its the truck, not the color. Plus, silver is the rarest color that wasnt limited production, so you have that going for you!

 

[stonedmunkey]

Is it going to be your only vehicle? AKA daily driver? Then Silver is going to be great. Honestly, ive seen every color in person except Mojave and they are all bad ass. Its the truck, not the color. Plus, silver is the rarest color that wasnt limited production, so you have that going for you!

no i have 3 other vehicles- this one will just do truck stuff like pull the boat and haul things lol.

 

[Shifts_And_Grins]

Original color billet silver- changed to hydro blue- never seen a silver in person. I got a build sheet for the silver one (1st decision) signed and then decided to change- confirmed this was ok and then re built the same trx just in blue- signed build sheet and sent in deposit. Never thought too much of it but when i was checking on the built through the website, i kept seeing the silver image- disregarded it because it states on there image may not represent actual ram, then i got the status that it was built and i then just clicked on window sticker link and freaked out.

That would be extremely frustrating. I went back and forth between those colors and ended up ordering the silver. I'm not disappointed at all.

 

[El Jefe]

I just wanted the gold shitter and marble floor!

. . .nice.

 

[enve46]

I’d be pissed personally but once someone admits fault, where do you go from there? Beat them over their head? Sure this is a huge inconvenience and an expensive one in some sense but you easily take delivery, see how you like it. If you don’t like it you can sell if for more than you paid and order another one. There worse positions to be in

 

[Yreka_Kid]

I did the same thing, changed my color within 12 hours after original order. Just found out recently the dealership never canceled/changed my first order. They figured they’d sell me one and put one on their lot. Problem came up when I decided to cancel the only order I was aware of and go with a better deal with a different dealership. Original dealership kept the order(s) in my name, so now I have three order’s in my name with stellantis. I am at risk of all orders being cancelled now if it’s flagged. Beware!

I'm glad you mentioned this because I was JUST thinking bout doing the same thing. I went in today to check on the order and was told they will keep order 1# and put my change in as order#2 (guessing so they can sell #1 @ a markup since they cannot order their own?)
At this point I'll be happy if either shows up anytime in 2022..