2020 TRX Build Tracker

winbond · Mar 12, 2021

Just got my VIN# and complete the form.
Thanks @KnightMare & @tripleB !

Ron Johnston · Mar 18, 2021

VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

ShawnJBurke · Mar 18, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Good information share. The part thing bugs me. Looking at a truck just like mine, from the same dealer yesterday, it had black rims non-bead. If the only thing holding mine up is something like that, tell me, I'll take the non bead locks. But I have nothing to complain about as I have not been waiting anything near 7 months. It's fun to talk about though.

Even better to hear something in this world can be accomplished, while people are remaining polite. Cheers to that.

Caliche · Mar 18, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Congratulations on getting your build moving, as said many times before, it is well worth the wait. Cheers

Ron Johnston · Mar 18, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Well, this has turned out to be a very expensive truck. Our dealer has a Durango Hellcat coming in that the original purchaser just backed out on (I think he lost his job). Wife overheard my conversation with the salesman when this was mentioned and it was game on - if you get a Hellcat why can't I? End result, we've agreed to buy the Durango as well. Interesting enough, they both has the same expected ship date. At least I won't be getting any my grief about how much I'm spending for the TRX because the Durango is even more!

jorge · Mar 18, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Congrats..Can you please PM the phone number? Mine was ordered last October 5th and none word from FCA..... Thanks in advance

Caliche · Mar 18, 2021

Ron Johnston said:
Well, this has turned out to be a very expensive truck. Our dealer has a Durango Hellcat coming in that the original purchaser just backed out on (I think he lost his job). Wife overheard my conversation with the salesman when this was mentioned and it was game on - if you get a Hellcat why can't I? End result, we've agreed to buy the Durango as well. Interesting enough, they both has the same expected ship date. At least I won't be getting any my grief about how much I'm spending for the TRX because the Durango is even more!

Well I’m am totally jealous, I tried to tell my wife that her car was past warranty and it was time to trade her in (the car not the wife) and she just looked at me like I was crazy

She is what you would call not a car kinda gal. She couldn’t care less as long as her car starts and runs. Me I think it would be awesome to have the choice of two Hellcats any day of the week. Please keep us posted as to how it turns out... Cheers

Ron Johnston · Mar 18, 2021

jorge said:
Congrats..Can you please PM the phone number? Mine was ordered last October 5th and none word from FCA..... Thanks in advance

PM sent.

Shaneacr · Mar 19, 2021

Ron Johnston said:
PM sent.

Ron, I'd like to have that phone number as well. Please PM me if you could. thanks.

RobR651 · Mar 19, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Kind of sucks but that explanation actually makes sense. That high volume dealer who’s routinely making them millions $$$ a year is going to get priority over that one time smaller volume dealer $90k order. Certain dealers definitely take advantage of that for sure especially with dealer stock orders. My local high volume area dealer has a hydro blue sitting on the lot for $20k over sticker. Hopefully it sits there for months. I wouldn’t let them rotate my tires.

SOCALREBELX · Mar 19, 2021

Just submitted my tracker INFO. Great momentum so far. I'm cautiously optimistic it will hold. See SIG below for dates.

Caliche · Mar 19, 2021

SOCALREBELX said:
Just submitted my tracker INFO. Great momentum so far. I'm cautiously optimistic it will hold. See SIG below for dates.

Congrats on your order, hopefully it will move quickly. Cheers

Dusm · Mar 23, 2021

I ordered on 3/9 and still don’t have a vin printout says BG status does that mean the dealer does not have an allocation?

TRex251563 · Mar 23, 2021

Dusm said:
I ordered on 3/9 and still don’t have a vin printout says BG status does that mean the dealer does not have an allocation?

I think that's what it means, unfortunately, but not 100% sure. Could also mean they don't have certain parts you optioned. Did they tell you they do have an allocation?

Caliche · Mar 23, 2021

Dusm said:
I ordered on 3/9 and still don’t have a vin printout says BG status does that mean the dealer does not have an allocation?

No you should be fine as of now, it’s only been a couple of weeks. I waited for and allocated order for 4 weeks till I received my vin. Good Luck! Cheers

Battleship · Mar 23, 2021

Caliche said:
No you should be fine as of now, it’s only been a couple of weeks. I waited for and allocated order for 4 weeks till I received my vin. Good Luck! Cheers

Same here, ordered on 2/8 didn't get my VIN until 3/1. Good news is that this morning I went D1 so I should have a build date within the next 2 weeks. The waiting sucks but the time will come where it's yours.

Elarson6772 · Mar 23, 2021

TRex251563 said:
I think that's what it means, unfortunately, but not 100% sure. Could also mean they don't have certain parts you optioned. Did they tell you they do have an allocation?

I’ve confirmed this multiple times with a regional rep I know well, but my thought is that dealers are playing games by trying to pull people over by saying they “have an allocation”. Allocation restrictions were lifted back in early February. They need an allocation to order one for stock but not to order one for a customer as a sold order. It will get picked up like any other sold order. I confirmed this by doing so myself and mine had a vin and d status in a week. It’s stuck in D because I want the bead locks. I know several guys personally who ordered from dealers with no allocations. Dealers need to stop playing games and using the old “come buy from me, I have an allocation crap”. What they get out if it is to pull sales they may not otherwise get, convince people to pay an ADM and by doing so they can order more for stock with the allocations they get as a result but that does not impact you placing a sold order period. It’s a fact and I don’t care what a dealer tells people. Sad.

ShawnJBurke · Mar 24, 2021

Elarson6772 said:
I’ve confirmed this multiple times with a regional rep I know well, but my thought is that dealers are playing games by trying to pull people over by saying they “have an allocation”. Allocation restrictions were lifted back in early February. They need an allocation to order one for stock but not to order one for a customer as a sold order. It will get picked up like any other sold order. I confirmed this by doing so myself and mine had a vin and d status in a week. It’s stuck in D because I want the bead locks. I know several guys personally who ordered from dealers with no allocations. Dealers need to stop playing games and using the old “come buy from me, I have an allocation crap”. What they get out if it is to pull sales they may not otherwise get, convince people to pay an ADM and by doing so they can order more for stock with the allocations they get as a result but that does not impact you placing a sold order period. It’s a fact and I don’t care what a dealer tells people. Sad.

Are you saying that you know the bead locks are what is holding it up? I may have missed that thread. I have that on my order and thought to myself, if that's holding it up, give me the stock wheels and give me the truck. Thanks for catching me up.

Elarson6772 · Mar 24, 2021

ShawnJBurke said:
Are you saying that you know the bead locks are what is holding it up? I may have missed that thread. I have that on my order and thought to myself, if that's holding it up, give me the stock wheels and give me the truck. Thanks for catching me up.

Based on all I have seen/read, and noticing that the bulk of trucks I see being delivered are non-bead locks I THINK that's the problem but I have found no one from the dealer, regional rep, chat, or ramcares that can or will confirm it.

Lao Tzu · Mar 24, 2021

Ron Johnston said:
VIN# 4267. Finally!! After almost 7 months with no movement and NO communication from FCA. My dealer gave me a contact name for someone at FCA. I sent them an email Friday evening, got a response Saturday morning and a phone call Monday from Mike McDonald telling me my order was moved to D1. It went to E status (frame) Wednesday and F (paint) today. Expected ship date 4/6. Key seems to be express concern, but be polite. When asked about the reason for delay when so many vehicles ordered later had been delivered, he said there had been some parts constraints (not being able to get enough parts from some suppliers) and also that they had to keep their dealers (who really their customers - not us) happy. Meaning that larger volume dealers got priority. Heard from my dealer that often there are strings attached as well - OK we'll give you 4 of these if you agree to take 10 of those.

Any chance you can pm me that contact at FCA?
My dealer sucks