- Joined
- Feb 16, 2022
- Messages
- 272
- Gallery
- 35
- Reaction score
- 288
- Location
- Castle Rock, CO
- Current Ride
- 2023 Ram TRX
Not sure if this has been discussed already, but found a way to get some additional information about why your truck may be sitting for an unreasonable amount of time waiting for a hauler to deliver the truck.
Mine has been at a yard for a little over 2 weeks and only about 150 miles from the dealership. I had my salesman send me a picture of DealerConnect and was able to get the name of the assigned carrier. I reached out to the carrier to see if I could get details, but only the dealer can access that through the carrier. They made contact this morning and found that the truck has a dead battery and that the carrier has to wait for a consignment company to do the "repair" with no ETA. So at least there's a reason, albeit shitty.
So if your truck is sitting for what seems like an unreasonable amount of time, see if your salesman can contact the carrier company to get additional details.
Mine has been at a yard for a little over 2 weeks and only about 150 miles from the dealership. I had my salesman send me a picture of DealerConnect and was able to get the name of the assigned carrier. I reached out to the carrier to see if I could get details, but only the dealer can access that through the carrier. They made contact this morning and found that the truck has a dead battery and that the carrier has to wait for a consignment company to do the "repair" with no ETA. So at least there's a reason, albeit shitty.
So if your truck is sitting for what seems like an unreasonable amount of time, see if your salesman can contact the carrier company to get additional details.
