I know some guys installed the single color paragoptics kit (mostly seen red) on their trucks but has anyone else pre-ordered the RGB kit? I ordered mine back in January and the website says they would be shipped starting today. I have reached out them a couple of times within the last month just to confirm it was going to be released on this date and haven't heard anything back. Was just curious if anyone else bought one or has heard anything from them? I'm a pretty patient person but its been 3 months since my order (Jan 11th) and the customer service hasn't responded to me at all so makes me a bit nervous.
Paragoptics RGB Kit
- Thread starter LagoTRX
- Start date
I preordered mine. Was supposed to be out in February I think and then they pushed out till April. I’ll give them this week and then start peppering them for updates.
Oh ok I haven't heard anything since I placed my order but makes me feel better I'm not alone lol. Hopefully we hear something sometime next week!
Yeah its weird they don't respond at all
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I used their general inquiries form from website and got response same day, that was Tuesday this week. They did have a person leave and just got the emails and the text number corrected.
Thanks for the update! I sent an email to the general inquiries this morning so hoping to hear something back today.
I just got this response in an email too. Not sure what to do at this point since they don’t know when it will be ready. I guess just get a refund and see how it unfolds. That sucks I was looking forward to this too
Me too. I really wanted the color options for inside. Guess I’ll be stuck with red
Might see if they have just the red in stock and go that route. Do you still like having the red lights even though you obviously can’t change them over the stock white?
I ordered mine in 12/8/2022. I thought i would be getting the delivery next week. It's BS not even providing any update that it would be late until time passed.
Yeah I agree they should have updated us a while back that they had no idea when it would be released then just giving us false hope and leaving us in the dark
Yeah I do. It’s enough without being over powering with the lighting.
Big issue is their website still says this week. Based on the letter I would have changed the website FIRST. THEN I would have sent that letter unsolicited. Website still shows that date, no info and still taking orders is a very bad look
I agree I looked at the site right after I got the email to see if it was updated. This was their first response to me after maybe 2-3 emails over the past month. I asked for a refund let’s see how long it takes to receive an answer on that now.
I have the red. They look so much better than stock and brighter which you can dim.
That letter is amusing to me. I’m willing to give people the benefit of the doubt, but on first glance, that letter doesn’t sound like a good excuse.
How does he offload the blame for delivery dates on his “CSO”? Did he never visit his own website to see what was being peddled? He’s just now finding this all out and writing the customer?
I don’t have any skin of the game because I don’t own nor have I ordered any of their products, but something smells off.
Yeah idk how you run a company and not know exactly what is going on but he seems to be trying to do the right thing. He offered to refund me some extra $ off the difference and send me out the red light kit which is fine for me since I probably was going to mainly use the red anyway. Hopefully he does right by you guys too
It is a very good product. When the wait is over and you get your kit you will see that they took the time to put out a quality product. The wait sucks but hopefully it will ship to all of you soon. Almost mine are still going strong with no issues.
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