Dealer Stock Orders > Sold Customer Orders - RamCares Explain This?

[KnightMare]

Are you serious?? WTF seriously.

Can't make this nonsense up with all this jumping around of the builds again

 

[Viper1500]

I'm seriously pissed a 1/13 dealer stock order just went D1 and I checked the status of a few August member orders and they pushed out of D1...

@RamCares I got a nice video coming out soon...

This is so irritating. WTF RAM???????

 

[RON GRAZ]

Can you say the fix is in......we were told by Ram when they launched the truck that in no uncertain terms that customers trucks were to be a priority and built BEFORE dealer orders. WTF RAM!!!

AMAZING. I ORDERED IN OCTOBER. STILL IN D

 

[Viper1500]

AMAZING. I ORDERED IN OCTOBER. STILL IN D

Yep I ordered 9-2-20 still in D The only reason mine isn't the first day of ordering was my local dealer jerking me around.
This has been a 3-ring shit show....

 

[Kerry0805]

And those who don't sit an battle on the front line always have the easiest solutions to problems...

"we gave you a script to use when someone asks where their 6 month old order is in the system",

"but sir, what if our team had a login to the plant system that sees status, we could train on how to relay that information so as to not create wrong expectations, and customers would be happier",

"USE YOUR SCRIPT!!! WE PAID AND AGENCY $200K TO COME UP WITH THAT SCRIPT!!!"

PREACH, buddy! This is so TRUE - everywhere you go!

 

[RON GRAZ]

I RECEIVER TEXT FROM DEALER. IM IN D1 ESTIMATED SHIP DATE 2/10/21 LETS SEE HOW THAT GOES!!!

 

[tankengine]

My launch edition was ordered Aug 14 2020 and its "suppose to ship feb 8"

 

[WarpWagon]

I feel bad for all these cs peeps. They’re uninformed and powerless meat shield buffers between customers and anyone who can do anything about anything, you know the people that don’t want to be bothered by the people that buy their products. I hope it pays decently cause it’s not a happy space to dwell in.

Funny part is that just like most dealers, they’re learning more about their own product from us than from their bosses.

Had to chime in about the latter part. Months ago I visited a local dealer and asked a salesman if they had any information on the new TRX. He responded "We don't sell Toyota's". I immediately left.

 

[edgecomb60]

AMAZING. I ORDERED IN OCTOBER. STILL IN D

Try 8/19...

 

[TRX_Member271]

I'm seriously pissed a 1/13 dealer stock order just went D1 and I checked the status of a few August member orders and they pushed out of D1...

@RamCares I got a nice video coming out soon...

Oh oh....

 

[TRX_Member271]

I RECEIVER TEXT FROM DEALER. IM IN D1 ESTIMATED SHIP DATE 2/10/21 LETS SEE HOW THAT GOES!!!

Lets see me and you both have same ship date....

 

[TRX1975]

RAM doesnt care, its bullshit. I'm looking at a potential dump of my order from 8/19 vin 3016 for a dealer order that they have in d1 ordered 4 months after mine. Why.. because I have no friggin idea if it will be built in the next 2 months or 7.... I can't spend another 7 months checking Knightmare's daily report (sorry knightmare)...

I feel your pain order mine 9/18 or 19 vin #3790 still freaking waiting... they started 3788 and 3792 i mean WTF should have started our trucks already come on 'man

 

[rbrdky]

I feel your pain order mine 9/18 or 19 vin #3790 still freaking waiting... they started 3788 and 3792 i mean WTF should have started our trucks already come on 'man

It's gotta suck to have ordered early and have VIN > 3000 cuz you know ppl see you and be like "wtf is he complaining about, I'm 00XX and still in D!!!" I believe I actually saw a post to the effect of "I don't have any sympathy for anyone with a vin > 2000" or some such, you just gotta be like "NO this is NOT what it LOOKS LIKE" lol. Sucks, I feel for ya man.

 

[asplund_erik]

Or that all “YouTube celebrities” got their trucks first... Like the idiot who wrecked his for views or the similar. The only one seemingly deserving of those channels is TFL. So stupid... and Launch Ed first, yeah right!! Not like it’s in the name or anything...