Autotechled customer service (or lack of) issues

Mmack911

Anesthesia, Guns & TRX!
Joined
Aug 31, 2023
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Location
Arizona
Current Ride
2023 Ram TRX Lunar
Current Ride #2
1975 Corvette Stingray
Hey all

So I wanted to get something cool for my TRX and add demon eyes and custom Blueghostz led to my headlights. Fast forward it takes like 6 weeks to get the headlights and I get a professional tech to install. Many issues ensure.

1) no instructions whatsoever or where to find them. End up using videos online
2) none of it worked when hooked up.
3) No way to contact them except email. Seems that’s a one per day return which with a complicated system takes forever
4) won’t call the tech AT ALL. So far a WEEK with the truck and the best we get is one email back a day.

I’m about to say forget it go back to OEM and ask for a full refund from this fiasco.

Anyone else have such an experience with them?
 

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