I purchased my TRX one week ago, it has been back to the dealer 3 times to get various issues fixed. Ram appears to be rushing building and selling these, vs. a quality check at Ram. Here is what I have experienced and recommend you look at before driving off the dealer lot.
1. The passenger window in the front does not roll all the way down. It sticks up about and inch. It also rolls up with grease on the right side. The Ram dealer is afraid to take off the door panel to fix it, because they might damage the door panel.
2. The mirror cover on the drivers side makes a crackling sound over 60 mph. Dealer has tried to fix it. No luck.
3. The new radio has no updates. Just drops Apple CarPlay. Have to reset it each time.
4. The rear passenger headliner makes a clicking noise, at all speeds. The click is about every 3 seconds, two dealers confirmed they have heard it. Have it on two videos. Dealers don’t want to remove the headliner to fix it because they are worried about damaging the headliner.
I would strongly suggest you don’t buy an early production truck. Anything @RamCares for support would be appreciated.
1. The passenger window in the front does not roll all the way down. It sticks up about and inch. It also rolls up with grease on the right side. The Ram dealer is afraid to take off the door panel to fix it, because they might damage the door panel.
2. The mirror cover on the drivers side makes a crackling sound over 60 mph. Dealer has tried to fix it. No luck.
3. The new radio has no updates. Just drops Apple CarPlay. Have to reset it each time.
4. The rear passenger headliner makes a clicking noise, at all speeds. The click is about every 3 seconds, two dealers confirmed they have heard it. Have it on two videos. Dealers don’t want to remove the headliner to fix it because they are worried about damaging the headliner.
I would strongly suggest you don’t buy an early production truck. Anything @RamCares for support would be appreciated.
