VA-TREX
TRX Fanatic
Yeah, definitely try everything before going to the dealer. I dropped my truck off at the dealership I bought it from for a "software update" (that they apparently couldn't do over the air), and a couple other minor things expecting a 24hr turnaround. They kept the truck for a week. I finally picked it up, hopped on the highway to get to work, and noticed some wind noise coming from the sunroof area. Pulled over, got out, and climbed up in the bed to find not only was the sheet metal on the roof dented all to hell, the rear pane of glass in the pano-sunroof was pushed/bowed down about an inch. I could literally stick my fingers down into the truck since the gap between the glass panels was so big. How it wasn't shattered I have no idea. It was also pouring rain this entire time... The fact my truck didn't fill with water is a random stroke of luck I guess.Thanks for posting! I rolled past 4k miles a few weeks ago and suddenly got wind noise from the passenger side. GF said she can actually feel air. Going to try the tape and see how it goes. Dealer is my absolute last option
Took it back to them, and asked for an explanation. Their response was, "Probably was a random act of vandalism while it was in our lot. We'll fix it for you though, at no cost." They had to keep my truck for another MONTH, and ended up having to replace the windshield (since it supposedly needed to be pulled to get full access to the roof for re-paint), and one of the headlights and grill that was damaged during the repair (wtf?). All said and done, it was about $10,000 in damage.
Royal pain in the ass. And I think it goes without saying, I'll never be going back to those guys.