Let’s play a game….how many days has your truck has been built/done and it’s still not at your dealer?

[Jxm8669]

Ordered 11/2
BS on 4/5
WS on 4/7
Kingston, NY

 

[Mktboss]

ordered 10-1
WS 3-14
Still waiting
Iowa

 

[I-like-hp]

Build sheet and window sticker on 04/04.
Granger in Iowa.

 

[Keiserb]

At least 40 days since WS, before system went down I knew it was scanned in Ohio on its way to Philly. Unfortunately that was a month ago at this point. Unable to track and just hope I get email saying it arrived soon. Knowing it’s done and waiting for pick up is worse than waiting for it to get built.

 

[Daniel J]

I amuse myself by adding them day by day in my sig block below. Glad to know I am in good company.

 

[Two]

Not a pickup, but a Dodge. And it took four months and eight days from being built to arriving at the dealership.

Actually, it went pretty quickly once it finally got on a train.

 

[jdduck1212]

I think i might be the 'winner' here...

Ordered: 8/10
Vin: 8/17
D1: 2/21
WS: 2/26

Now in KZ 'shipping' purgatory for 64 days since getting my window sticker. Shipping to KC.

5+ escalated cases with Ramcares since WS, dealer has marked it as 'hot', never a single call back.

Buncha BS. HORRIBLE experience for ordering my first Ram.

 

[TRX of SETX]

Only 4 days waiting since WS, so not worth posting compared to the rest of you, except to say that I’m surprised no one here works for the RR and has a better idea of what’s going on. I worked for BNSF years ago as a conductor and I would think someone has an idea why the RR is so far behind in picking shipments. Maybe it’s tied to shortages in other shipping around the country.

 

[Dangel2131]

39 days. Koons. This is just horrible…

 

[mattyice]

I'm at a little over 30 days. Last update a few weeks ago was KZS, which I'm pretty sure that means its at the railyard like 35 minutes from where I type this. Drives me absolutely insane. Austin, Tx dealership.

 

[Jb123]

@RamCares needs to be reminded of this. Its ABSOLUTELY BRUTAL. Leaving a lasting mark on this whole experience. Please do SOMETHING to help get our trucks to us. No fluffy canned response needed. Just action. FOR THE LOVE OF ALL THINGS.

 

[SwanMT]

orded 11/15, WS 3/8. Was still at Ottawa Lake first week of April.

 

[FRANKIEMULE]

45 days here

 

[Kevin]

My details are in my signature. This is probably the first and last Ram I will order. I understand the wait in today's world but the lack of communication is unacceptable.

 

[naamanf]

My details are in my signature. This is probably the first and last Ram I will order. I understand the wait in today's world but the lack of communication is unacceptable.

It totally sucks and made worse by the failure of their tracking system. I was pretty patient up to the point the vehicle was made, but now the wait is super painful. But they make 2000+ vehicles a day and I really doubt it will be a whole lot better with a Ford or GM product.

 

[Wix Media Group]

Ordered level 2 billet silver 1/07/22
BS - 3/21
WS 3/24

 

[S1KB3RN]

The failure of their tracking system is such a crock of crap, anybody that works in the IT world knows that a three week outage of a production system is unacceptable. At this point, I think it has to be purposeful and they likely know where these trucks are but got tired of people asking. What company can have thousands of 90k+ trucks sitting in a field with no idea where they are?

I would love to get an insiders view at how Stellantis operates, from the outside this is an absolute cluster f.

 

[iWorkTooMuch]

Received shipping confirmation on 03/24/22 so as of today it has been,

• 3,369,600 seconds
• 56,160 minutes
• 936 hours
• 39 days
• 5 weeks and 4 days
• 10.68% of 2022

 

[ramfan1120]

48 days here and ram chat is still down as of this morning

 

[naamanf]

The failure of their tracking system is such a crock of crap, anybody that works in the IT world knows that a three week outage of a production system is unacceptable. At this point, I think it has to be purposeful and they likely know where these trucks are but got tired of people asking. What company can have thousands of 90k+ trucks sitting in a field with no idea where they are?

I would love to get an insiders view at how Stellantis operates, from the outside this is an absolute cluster f.

I talked someone at the 3rd party company and it sounded like they were having to recover/rebuild from scratch. My guess is they were trying to maximize profits and not implementing proper security/backup strategies.