When is it too late to make changes to an order?

VinnyTRX

TRX Fanatic
Joined
Nov 17, 2020
Messages
166
Reaction score
164
Location
Maryland
Current Ride
2019 Ram 1500 Limited
I ordered my truck in mid January and today I called my dealer to add the Technology Group. I'm still in D status but they told that the system won't let them make the change. I thoght D1 is when you can't make changes?
 

Caliche

Moderator
Staff member
Founding Member
Joined
Sep 4, 2020
Messages
2,377
Reaction score
4,064
Location
Texas
Current Ride
2021 TRX
Current Ride #2
2018 Polaris 1000 Ranger SxS
I think that if your dealer wants to thru the FCA rep it can get changed. But the dealer has to kind of demand it to their rep. Good luck.
 

Hellasaurus

TRX Junkie
Joined
Dec 13, 2020
Messages
893
Reaction score
1,108
Location
WI
miltary
Army
I think that if your dealer wants to thru the FCA rep it can get changed. But the dealer has to kind of demand it to their rep. Good luck.
I believe you are correct. They made changes to my order in D status and did say they had to have the regional rep do it.
 

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,508
Reaction score
5,752
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
The rep has to do it when you are around 90 days to a build day because you are flagged in the plant system for no edits while they get your parts
 
OP
V

VinnyTRX

TRX Fanatic
Joined
Nov 17, 2020
Messages
166
Reaction score
164
Location
Maryland
Current Ride
2019 Ram 1500 Limited
I believe you are correct. They made changes to my order in D status and did say they had to have the regional rep do it.
They told me that they spoke to the "factory ref" but he can't make the change. Maybe that's a good sign, my truck is about to be built ? Oh well, I think I can live without HUD.
 

kebowlin

TRX Member
Founding Member
Joined
Oct 13, 2020
Messages
22
Reaction score
31
Location
North Carolina
Current Ride
2017 Corvette Z06
Current Ride #2
2020 Ford Explorer ST
I changed paint colors and I had to cancel my first order then place a new one. It was 10 days after the order and it had already been accepted. My dealership has been pretty bad about communicating in general, so you may get a different answer fromyour dealership.
 

Viking

TRX Member
Founding Member
Joined
Oct 28, 2020
Messages
44
Reaction score
54
Location
Northeast Ohio
Current Ride
F-150
When I was in D status, I was allowed to change paint color but nothing else. Was told paint is the only permissible change once you hit D.
 
OP
V

VinnyTRX

TRX Fanatic
Joined
Nov 17, 2020
Messages
166
Reaction score
164
Location
Maryland
Current Ride
2019 Ram 1500 Limited
When I was in D status, I was allowed to change paint color but nothing else. Was told paint is the only permissible change once you hit D.
Did you change the color to black? :ROFLMAO:
 

kebowlin

TRX Member
Founding Member
Joined
Oct 13, 2020
Messages
22
Reaction score
31
Location
North Carolina
Current Ride
2017 Corvette Z06
Current Ride #2
2020 Ford Explorer ST
When I was in D status, I was allowed to change paint color but nothing else. Was told paint is the only permissible change once you hit D.
Sounds about right, I’m starting to really dislike my dealership. They told me I could change interior options but not the paint color.
 
RAM TRX Forum Supporting Member Badge

RAM-TRX Vendors

justboltons.com BwoodyPerformance.com
Top