- Joined
- Oct 31, 2020
- Messages
- 619
- Gallery
- 14
- Reaction score
- 1,456
- Location
- Golden, CO
- Current Ride
- 2017 Tundra Platinum
So received this email this morning after raising concerns through both my dealer and RamCares about my truck being stuck and no communication.
Hello Mr. XXXXX,
First, I would like to say congratulations on ordering your all-new 1500 TRX.
My name is Jeff and I will be monitoring your vehicle order throughout the build process.
At this present time, your vehicle is built and has started the shipping process en route to your ordering dealership. Given the early stages of shipping, an estimated delivery window is not yet available to share.
I have reached out to our logistics teams to ensure your order is prioritized for delivery as well as to obtain an estimated delivery window. I hope to have additional updates to share with you shortly.
I have set my next scheduled followup with you for March 16th at the absolute latest, but will reach out to you further as soon as there are additional updates to share on your order.
Thank you for your loyalty and we’re proud to have you as a member of the Ram Truck Family!
Sincerely,
Jeff
Ram Information Center
Hello Mr. XXXXX,
First, I would like to say congratulations on ordering your all-new 1500 TRX.
My name is Jeff and I will be monitoring your vehicle order throughout the build process.
At this present time, your vehicle is built and has started the shipping process en route to your ordering dealership. Given the early stages of shipping, an estimated delivery window is not yet available to share.
I have reached out to our logistics teams to ensure your order is prioritized for delivery as well as to obtain an estimated delivery window. I hope to have additional updates to share with you shortly.
I have set my next scheduled followup with you for March 16th at the absolute latest, but will reach out to you further as soon as there are additional updates to share on your order.
Thank you for your loyalty and we’re proud to have you as a member of the Ram Truck Family!
Sincerely,
Jeff
Ram Information Center