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@RAMCARES.
- Thread starter Chick Grimsley
- Start date
- Joined
- Feb 13, 2021
- Messages
- 28
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- 63
- Location
- Estes Park, Colorado
- Current Ride
- F250
- Joined
- Jul 14, 2020
- Messages
- 3,351
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- 994
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- 2,545
- Location
- Central Florida
- Current Ride
- 2022 Ram TRX - AWE Exhaust, J&L Catch Can, Sentry CT Tonneau Cover, Tons of Rigid Lights, Weld 20x9 +0 Black Ledge Wheels, 35.5 BFG KO2s, Eibach Front Leveling Springs, aFe Pro 5R Intake.
- Current Ride #2
- 2005 Mustang V8 Swapped / Insane Long Mod List.
Rumor has it that they are more concerned with the leaked 2022 TRX news than these MAJOR quality control issues. Major YouTube / Automotive News Media channels are aware of these QC issues and it's only a matter of time before they have to respond to someone, probably them before us.
RAM Cares, is just a case (desk manager), sending emails to STAR, who controls everything. RAM Cares is just their tracking arm that tracks customer complaints and forwards them to STAR.
STAR gets around to it, when they want to, if at all, based on corporate policy. Keep it quite, admit nothing. For liability, reputation, signature vehicle image protection...etc.
People still joke about the FORD Pinto.
STAR gets around to it, when they want to, if at all, based on corporate policy. Keep it quite, admit nothing. For liability, reputation, signature vehicle image protection...etc.
People still joke about the FORD Pinto.
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- Joined
- Aug 18, 2020
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- 10,002
- Location
- North Carolina
- Current Ride
- '21 Outlander XMR, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
- Current Ride #2
- '67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
They more worried about me leaking info... Valid but all I wanted was a TSB on the suspension.
I got a feeling they going they going to change their tune in a couple weeks...
I got a feeling they going they going to change their tune in a couple weeks...
I have an appointment to do a facetime with my selling dealer service mgr to go over the issues checklist. Will report back. It’s a late jan/early feb build so hoping nothing major.
KnightMare is the expert on this. Would love to hear his working theory.
But from all his videos and trucks built months ago, but not delivered, leads me to believe:
1) There was or still is an assembly problem, for example: not manually threading bolts, before letting automation machine, crank it down evenly to torque to spec. Thus stripping the bolt and part it went into. What else explains, stripped bolts, stripped/broken receiver parts and missing bolts that got broken during assembly, do to over tightening.
Plus they seem to be running out of some parts and probably dont have enough spare parts for all suspension bolting issue to replace.
It wouldn't surprise me if FCA and union are fighting over who is going to pay for the repairs on trucks messed up on assembly line. That along with not enough part, may be main cause of delays?
But from all his videos and trucks built months ago, but not delivered, leads me to believe:
1) There was or still is an assembly problem, for example: not manually threading bolts, before letting automation machine, crank it down evenly to torque to spec. Thus stripping the bolt and part it went into. What else explains, stripped bolts, stripped/broken receiver parts and missing bolts that got broken during assembly, do to over tightening.
Plus they seem to be running out of some parts and probably dont have enough spare parts for all suspension bolting issue to replace.
It wouldn't surprise me if FCA and union are fighting over who is going to pay for the repairs on trucks messed up on assembly line. That along with not enough part, may be main cause of delays?
TRX Forum Images
TRX Forum Images
