E36luva
TRX Fanatic
For Norcal members, who is your go-to dealer? Are you happy with your service advisor and techs? Im located in the east bay, willing to drive for a friendly service center.
Cheers
Cheers
I’ve been to Walnut Creek as well for oil change/recall stuff. Experience was good. Elvira was knowledgeable about a few of the problems we’re having with the TRX (tailgate, driveshaft clunk). I’ll go there again.Walnut Creek cdjr is good. I got 3 oil changes for $260. I bought the truck from Gilroy.
I actually took my truck there (from Redwood City even!) a month or 2 ago for an oil change and for them to calibrate the suspension (after the other dealers close to me refused). Had the same SA and a really good experience. I'll be bringing my truck back there in the future.With much hesitation due to past experiences, I scheduled an appt at Fremont CDJR for an oil change, recall, and speaker rattle. My assigned SA was Erlinda. She checked me in within a few minutes, didn't care that I had an intake or Ravelco (not that they should but dealers can be finnicky) and had my truck back to me by end of day.
Very very easy transaction and it appears the place has had a full staff change since my horror story back in 2021. I think I have found my go-to SA!
You left out that it takes them a week to find nothing after you wait two weeks for an appointment.Definitely don't take it to Boardwalk in Redwood City -- I've taken mine there twice for service/oil changes and both times requested they reset/recalibrate the suspension as I've received the "service active damper" warning on sharp bumps from the first day I bought the truck (new). They didn't do it either time saying "they couldn't replicate my issue". Then they tried to charge me $1500 for a rear tail light (part only) on the same trip (local body shop charged me $700 for it).
Bunch of clowns. I'd burn my truck to the ground before I ever brought it back to that place.