Need your help for a Youtube video

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,688
Reaction score
6,142
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
Hey I need 4 screenshots. I need someone who BA/BG/BX, D, JB and D1 status to post a screen shot of their FCA chat session so I can make a video how people can figure out the different copy-paste responses they give.
This one was when I was I status
1614724815634.png
 
OP
KnightMare

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,688
Reaction score
6,142
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle

JumpSquadAuto

TRX Addict
Founding Member
Joined
Sep 20, 2020
Messages
1,323
Reaction score
2,562
Location
Boston, Ma
Current Ride
2021 Ram TRX
Current Ride #2
2020 C8 Corvette
1614726150005.png


This is a little different then before. it usually says something like "It appears that your order has been processed and the vehicle is waiting to be sequenced for production." The new message is consistent with what the email they sent was about being pre-production.

I confirmed this evening with dealer I am still in D status.
 
OP
KnightMare

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,688
Reaction score
6,142
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
View attachment 6676

This is a little different then before. it usually says something like "It appears that your order has been processed and the vehicle is waiting to be sequenced for production." The new message is consistent with what the email they sent was about being pre-production.

I confirmed this evening with dealer I am still in D status.
Yeah don't tell them it is for a TRX, some of them have bull script. Just say truck
 

JumpSquadAuto

TRX Addict
Founding Member
Joined
Sep 20, 2020
Messages
1,323
Reaction score
2,562
Location
Boston, Ma
Current Ride
2021 Ram TRX
Current Ride #2
2020 C8 Corvette
Yeah don't tell them it is for a TRX, some of them have bull script. Just say truck
I didn't tell them but the last couple times, they take a long time and then ask me if its a TRX so I threw it out there. Want me to try again without TRX?
 

tripleB

TRX Addict
Founding Member
Joined
Sep 29, 2020
Messages
1,414
Reaction score
4,807
Location
Arkansas
Current Ride
🦖
Yeah don't tell them it is for a TRX, some of them have bull script. Just say truck
I didn't tell them but the last couple times, they take a long time and then ask me if its a TRX so I threw it out there. Want me to try again without TRX?
Their request seems dumb anyway, what is the point of the VON you had already given them if it doesn't uniquely identify the exact vehicle you are asking about??

Are they just double checking to make sure you didn't make up a VON trying to get some one else's info? Name and address should be sufficient at that point.
 

JumpSquadAuto

TRX Addict
Founding Member
Joined
Sep 20, 2020
Messages
1,323
Reaction score
2,562
Location
Boston, Ma
Current Ride
2021 Ram TRX
Current Ride #2
2020 C8 Corvette
Their request seems dumb anyway, what is the point of the VON you had already given them if it doesn't uniquely identify the exact vehicle you are asking about??

Are they just double checking to make sure you didn't make up a VON trying to get some one else's info? Name and address should be sufficient at that point.
Yep and they ask for that name, email, and phone on the screen prior too but then ask again once the chat starts.
 
OP
KnightMare

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,688
Reaction score
6,142
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
I ask that like you literally put that info in to start the chat. Why you go thru that again?
 

Agonza11

TRX Fiend
Joined
Nov 9, 2020
Messages
414
Reaction score
497
Location
Lebanon
Current Ride
Jeep
Hey I need 4 screenshots. I need someone who BA/BG/BX, D, JB and D1 status to post a screen shot of their FCA chat session so I can make a video how people can figure out the different copy-paste responses they give.
This one was when I was I status
View attachment 6674
I tried but They are not picking up. They must be scared of you?
 

JumpSquadAuto

TRX Addict
Founding Member
Joined
Sep 20, 2020
Messages
1,323
Reaction score
2,562
Location
Boston, Ma
Current Ride
2021 Ram TRX
Current Ride #2
2020 C8 Corvette
I ask that like you literally put that info in to start the chat. Why you go thru that again?
For you? Of course I went through it again. And look who answered:

1614729261280.png


That's the answer I'm used too and what I've been getting for a month and a half. I really hope they get back to 100+ trucks tomorrow. There was that rumor about parts shortages after 3/1 and the 14 trucks from yesterday doesn't boost confidence.
 

jonny_pockets

TRX Junkie
Joined
Dec 5, 2020
Messages
633
Reaction score
993
Location
Cranford NJ
Current Ride
2021 TRX
I also have this which was probably two weeks after the other chat I posted while still in BA. I was trying to see if the dealer took my order without actually having an allocation like they said they did and FCA confirmed the dealer did not have one. I told the dealer this and they were pissed that FCA would even say that
D02083F5-48AA-4752-A758-2F94E88F201A.png
D02083F5-48AA-4752-A758-2F94E88F201A.png
 

TRX1975

TRX Fan
Joined
Dec 27, 2020
Messages
71
Reaction score
73
Location
Colorado Springs
Current Ride
2010 Dodge Ram TRX
Ok so here we go...

Contacted FCA (although I can't seem to be able to show you the chat) I spoke with Jaclyn I told her I ordered this truck back in September. I have a vin but have been stuck in D status for 2 months. She asked for my vin and address and email. Provided it. She then told me that she found the truck but didn't have my name attached to it. Called dealer spoke to manager. He told me that he found the truck WITH my name on it. So I then asked Jaclyn to give me update on truck. I mean after all she was so eager at the beginning to get me information but now she is all calmed up.

So thanks for the help. It's like hi ho fu.

P.S.
Dealer said that the hold up is the 360 sensor because I have level 2 package. 🤯😡🤬
 
RAM TRX Forum Supporting Member Badge

RAM-TRX Vendors

justboltons.com BwoodyPerformance.com
Top