How do I check status?

Hemicuda · Jan 21, 2021

Hi folks, I am new at this and looking for some advice. I placed an order Aug 31 and have not heard anything. My dealer is not very responsive. Is there a way I can check on it using the order number? Thanks

Fisherman11 · Jan 21, 2021

Same exact boat in Chicago! Have a VON but no VIN. No indication on ETA at all. My feeling is it will be March which had I know that in September, I would have found another option. Definitely turning me off to Dodge/Chrysler as a customer. I understand demand but no communication is simply disrespectful. My dealer is fantastic, its the powers at be at the factory level that is not sharing any info

Hemicuda · Jan 21, 2021

At least you have a good dealer. I can barely get mine to return calls

mlo · Feb 2, 2021

Hemicuda said:
At least you have a good dealer. I can barely get mine to return calls

Use the chat feature on the link below. Give them your VON and they should be able to tell you the VIN. Try during US business hours; I’ve heard you have better luck that way. I did this today and was able to get the VIN during the chat.