Help with Order/Production info

flugo

TRX Member
Joined
Jan 21, 2021
Messages
19
Reaction score
22
Location
Texas
Sup,
can anyone help me get an info on my order? I was contacted by the dealer and was told truck was in production BUT i called FCA to verify and they have no info on my vehicle order number or VIN.

If i was told truck is in production, I'm guessing i should have VIN# by now, but can't get that from FCA or dealership.

This feels kinda sketchy and i was just hoping someone can actually give me an answer lol
(from Texas)

Thanks !!
 

Attachments

  • Ram TRX order sheet.png
    Ram TRX order sheet.png
    717.8 KB · Views: 83

marksouth

TRX Fiend
Founding Member
Joined
Aug 26, 2020
Messages
373
Reaction score
671
Location
N. TX
Current Ride
TRX Launch Edition
Sup,
can anyone help me get an info on my order? I was contacted by the dealer and was told truck was in production BUT i called FCA to verify and they have no info on my vehicle order number or VIN.

If i was told truck is in production, I'm guessing i should have VIN# by now, but can't get that from FCA or dealership.

This feels kinda sketchy and i was just hoping someone can actually give me an answer lol
(from Texas)

Thanks !!
I’d request a new POC printout from the dealer and check for VIN and build status (top right). That’ll give you some idea at least.
 

MOD3L1911

TRX Member
Joined
Jan 8, 2021
Messages
7
Reaction score
9
Location
Green Bay WI
Current Ride
2021 Ram BTS
Current Ride #2
1968 FURY
That is a POC, BUT its in BG status and doesn't have your name on it...I would question your dealer too. When an order is place your info will show up in the bottom left corner. That looks like an order for stock.
 

Toad98370

TRX Member
Joined
Jan 19, 2021
Messages
39
Reaction score
57
Location
98370
Current Ride
Challenger Scat Pack
My order looked like that when the dealership took my deposit and was waiting for allocation to submit.
 

MOD3L1911

TRX Member
Joined
Jan 8, 2021
Messages
7
Reaction score
9
Location
Green Bay WI
Current Ride
2021 Ram BTS
Current Ride #2
1968 FURY
then your info would be on the bottom left. So I would request a new POC with the updated info to make sure they aren't jerking you around. We presold 3 and all customers walked out with POCs with there names on them. The new POC would also show your current status and VIN if the truck is actually being built.
 

AZ Car Guy

TRX Fiend
Founding Member
Joined
Sep 7, 2020
Messages
210
Reaction score
404
Location
Scottsdale, AZ
Current Ride
Too Many, it’s a problem.
Reach out to FCA Chat. If you provide your VON, name and address, they will be able to confirm if your name in attached to the VON and if there is a VIN yet. They will not be able to give you a status.

Once you have a VIN, there are threads here where those with connections will periodically get an update for you. Dealers are hit and miss on the level and frequency of updates.

Welcome. You are among a lot of others impatiently waiting for their TRX.
 

JumpSquadAuto

TRX Junkie
Founding Member
Joined
Sep 20, 2020
Messages
932
Reaction score
1,860
Location
Boston, Ma
Current Ride
2021 Ram TRX
Current Ride #2
2020 C8 Corvette
Welcome to the party. Like AZ said, you are among a lot of people waiting for TRXs but in probably the best hands on this forum. Knightmare is papa TRX and Triple is the delivery room doctor. here are the steps in video form:


The jingle told me to share this video. Mission accomplished :)
 

KnightMare

Moderator
Staff member
Founding Member
Joined
Aug 18, 2020
Messages
2,508
Reaction score
5,751
Location
North Carolina
Current Ride
'21 Outlander XMR, '19 Sprinter 144, '19 Accord, '18 ZX-10rr, '15 Caravan, '17 Fusion, '12 Pasat CC, '11 ZX-10r, '04 Avalanche
Current Ride #2
'67 Pontiac GTO, '67 Lemans Convertible, '69 Camaro, '69 Chevelle, '70 Chevelle, '70 Chevelle
Get on your dealers nerves and get a new poc with a VIN.
 
OP
F

flugo

TRX Member
Joined
Jan 21, 2021
Messages
19
Reaction score
22
Location
Texas
I appreciate the help/tips everyone. I got some homework to do, ill let you know whenever i get my VIN.
Thanks !
 
OP
F

flugo

TRX Member
Joined
Jan 21, 2021
Messages
19
Reaction score
22
Location
Texas
Got my VIN from FCA CHAT! .. waiting game really begins now i guess. Date ordered was first day ~ 8/27/20.
 

Latest Discussions...

RAM TRX Forum Supporting Member Badge

RAM-TRX Vendors

justboltons.com BwoodyPerformance.com
Top