Hello from Ram Cares

[RamCares]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Ram Cares is a part of the Customer Care team of Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,
Ram Cares

 

[Fad1ng]

** awaits the joke to come **

 

[nicknorcal]

Awesome, when is VIN 904189 going to get a build date?

 

[Jackson]

Popcorn emoji.....

Welcome!

 

[Fad1ng]

** awaits the joke to come **

Insert "The Ram TRX 2021 is due for production 1st Quarter of 2021, please check back in a few weeks for an update"

^ that line will cover everything youll be asked here

 

[FaZt1]

Do you have access to the same quality info as FCA Chat?

 

[Nitro]

Welcome to the party! @RamCares

 

[DulcejuanDiaz]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Ram Cares is a part of the Customer Care team of Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,
Ram Cares

Hope you have a thick skin.....

 

[SRT4Me]

Welcome (though it looks like you've been in the background since August?)

Please see the Reported TRX Issues thread - those items are concerning for all

 

[JumpSquadAuto]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Ram Cares is a part of the Customer Care team of Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,
Ram Cares

First time ram buyer here. FCA chat is useless and communication has been awful. Ordered 8/18 and twiddling my thumbs still with no information or idea when to be ready for a 90k commitment. I will stop here since I have nothing else positive to say. VIN: 904234

 

[2TR]

Welcome (though it looks like you've been in the background since August?)

Please see the Reported TRX Issues thread - those items are concerning for all

They have already posted on my Front Diff thread and asked for more info via private message. This appears to be legit guys. Try to be kind

 

[Don]

"RAM Cares" is this an Oxymoron?

 

[2017REBEL]

Hello Everyone,

Please allow us to introduce ourselves onto your platform. Ram Cares is a part of the Customer Care team of Stellantis. We work in partnership with our dealerships and various colleagues to assist the needs of our customers. Our role is to offer you our additional level of personal service by proactively monitoring this forum for your concerns.

We are always available to you via private messaging, or you may alert us publicly by tagging our team in a post. This thread was created solely to introduce ourselves, and we ask that you post on threads that pertain to your specific concern.

Sincerely,
Ram Cares

 

[2017REBEL]

Is this for Real?????

2017REBEL

 

[KnightMare]

*whistling*

Please don't be Sarah...

 

[White881]

Not Sarah....but Kathryn....

 

[MikeD]

If RAM really CARES, they would get me my RED TRX ..that I ordered back on 8/19/20!

 

[JumpSquadAuto]

If RAM really CARES, they would get me my RED TRX ..that I ordered back on 8/19/20!

They built 4 loaded red TRXs yesterday and shipped them to Qatar. I ordered my red on 8/18. Before Qatar ordering books even opened. #FeelsGood

 

[G Man]

Shit did not realize it was April 1st already!

 

[TKE_413]

*whistling*
View attachment 3713

Please don't be Sarah...

I got this reply today from Steven on RamChat

"For all Ram TRX orders only the dealers are taking care of those orders currently all we have is the VIN of the vehicle for the orders"