Cancelled my TRX order (2219)

Rshmokinrt10 · Mar 2, 2021

Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

granite21 · Mar 2, 2021

Call Tom at Dayton Andrews in Clearwater. granite lvl 2 built 3/1 May be available at msrp. A deposit for my cancelled order may have been placed but you never know

fireman603 · Mar 2, 2021

Lakeland says they have 3, but I am sure they have an ADM on them. Probably at least worth a call.

All-New Ram 1500 for Sale in Lakeland, FL

The All-New Ram 1500 is built to serve! With the most towing and hauling capability ever, it has the grit to take on any task.

www.lakelanddodge.com

Also there is a red one in Jacksonville with 30,000 adm on it. I do show one in TN on autotrader in red but doesn't show adm.

SpamSpamSpam · Mar 2, 2021

Rshmokinrt10 said:
Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

Sorry to hear this but most will completely understand. Its been a frustrating process and even more so with the issues popping up post delivery for some.

RobR651 · Mar 2, 2021

Sorry to see you cancel. I bet you can find one out of state with no ADM. You just have to be willing to travel a bit or pay for shipping

GabeW · Mar 2, 2021

Rshmokinrt10 said:
Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

Planet dodge ?

GabeW · Mar 2, 2021

SpamSpamSpam said:
Sorry to hear this but most will completely understand. Its been a frustrating process and even more so with the issues popping up post delivery for some.

If it helps. I ordered sept 4th. I still don’t have a
Truck. Kendall Dodge jeep ram etc

christopherpaz · Mar 2, 2021

Aye man always another year I backed out on mine but planning on used one or future model year mine is built Jan 27th still limbo at factory

Agonza11 · Mar 2, 2021

Rshmokinrt10 said:
Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

I understand what you feel. My build week was just pushed back another two weeks and I am contemplating cancelling also. Not that two weeks is that big a deal, but it is two and then two and then more. It has been a long time with no info

rbrdky · Mar 2, 2021

Agonza11 said:
I understand what you feel. My build week was just pushed back another two weeks and I am contemplating cancelling also. Not that two weeks is that big a deal, but it is two and then two and then more. It has been a long time with no info

But it IS a big deal, especially when you've been waiting so long and watching everyone else get built. Same thing happened to me, I was supposed to be built 2/1 but got bumped with no warning and no explanation. Awful feeling.

TReX-RAM · Mar 2, 2021

Rshmokinrt10 said:
Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

The build numbers are looking really good now-a-days (finally), besides the weather hiccups, they are being productive and trucks are being built. Does not justify their lack of communication, explanation, or plain downright lack of willingness to show any cards at all.

hardattack · Mar 2, 2021

fireman603 said:
Lakeland says they have 3, but I am sure they have an ADM on them. Probably at least worth a call.

All-New Ram 1500 for Sale in Lakeland, FL

The All-New Ram 1500 is built to serve! With the most towing and hauling capability ever, it has the grit to take on any task.

www.lakelanddodge.com

Also there is a red one in Jacksonville with 30,000 adm on it. I do show one in TN on autotrader in red but doesn't show adm.

Lakeland has a 50k adm onn the LE and a 20k ADM on all others

hardattack · Mar 2, 2021

granite21 said:
Call Tom at Dayton Andrews in Clearwater. granite lvl 2 built 3/1 May be available at msrp. A deposit for my cancelled order may have been placed but you never know

Just called. Nope its gone..

Stump Jumper · Mar 2, 2021

I also canceled my order. Ordered my truck on 8/19/20. My dealer Swantys in Bullhead City AZ told me that they had two allocations at the time. They recently confessed that they were confused and had never received a allocation. They also told me on three different occasions that the truck was scheduled to be built or is currently in the final stages of the build process. Thanks to this forum I was able to do my own investigation an found out that my order date was changed from 8/19 when I ordered the truck to 12/2/2020. I must have been bumped. Swantys and their rep had no clue why this happened and said that they could not do anything about it. I contacted the Ram help line and they said that the would check into it and call me back. I am still waiting for that call. I am tired of not knowing and stressing over the truck so I cancelled the order. Maybe I will get a new Ford Shelby.

granite21 · Mar 2, 2021

hardattack said:
Just called. Nope its gone..

it was worth a call

granite21 · Mar 2, 2021

Stump Jumper said:
I also canceled my order. Ordered my truck on 8/19/20. My dealer Swantys in Bullhead City AZ told me that they had two allocations at the time. They recently confessed that they were confused and had never received a allocation. They also told me on three different occasions that the truck was scheduled to be built or is currently in the final stages of the build process. Thanks to this forum I was able to do my own investigation an found out that my order date was changed from 8/19 when I ordered the truck to 12/2/2020. I must have been bumped. Swantys and their rep had no clue why this happened and said that they could not do anything about it. I contacted the Ram help line and they said that the would check into it and call me back. I am still waiting for that call. I am tired of not knowing and stressing over the truck so I cancelled the order. Maybe I will get a new Ford Shelby.

22 f250 platinum tremor 3.5 carli pintop. Love that Shelby though

Agonza11 · Mar 2, 2021

hardattack said:
Lakeland has a 50k adm onn the LE and a 20k ADM on all others

These ADM dealers are crooks. On principle I would not buy one from them. Specially while many forum members suffer the wait....

KnightMare · Mar 2, 2021

I learned a long time ago pay a deposit with a credit card to have them argue and get your money back while you go and find another deal. Plenty of Dealer Stock orders out there to be had at MSRP

Mpavalanche1 · Mar 2, 2021

Rshmokinrt10 said:
Though I have tried and tried to get information from RAM or my dealer the answer is always cryptic or “Not yet”. I ordered my Flame Red TRX 10/02/20, but just can’t get any information. Needless to say this is frustrating to say the least. I’ve been following the build sheet reports and VIN’s much higher than mine are being built which adds to the frustration level. I contacted my dealer who is the largest SRT dealer in the Miami area with no success or response other than “not yet”. When I asked them to cancel the order they went totally silent. I put my $10,000 deposit on my Amex card which in hindsight the best thing I could have done. They got involved and I got my deposit refunded. Still no communication from my dealer. Though I was really looking forward to getting my TRX the process to get one built has left me totally frustrated. Always put any down payment on a CC if you can. It’s your only leverage. This is a great forum and congratulations to all of you who have received your trucks. Thanks for the opportunity to vent.

I hear a lot of people talk about putting thousands of $$$$$ down. My dealership only required $500. That way, I didn't care if I lost it. Glad you got it back tho.