BG status deposit

krazyk86cu · Jan 23, 2021

Hey guys, I ordered in November and with all the parts delays I’m backing out. I put down a deposit and dealer doesn’t want to refund it. Any ideas how to proceed? My order was a TR2 with Beadlocks so based on current info I’m going to be held up over beadlocks, seats, and parking sensors. Thoughts? I’m in NC for what it’s worth. There was never anything expressed that the deposit was non refundable.

Kyle702 · Jan 23, 2021

I have heard dealerships are notorious for doing this. No experience in this area. Hopefully someone else has some thoughts otherwise would maybe talk to an attorney. Sorry bud.

Jester · Jan 23, 2021

That sucks. They should give deposit money back, or have you sign something saying they would keep it up front. Realistically they should say delivery by x date we will refund. Another option, and I know theynwont do this is discount or provide a free extended warranty for the long ass wait. I think after 4 months it should be buyers choice.

Troy dunlap · Jan 23, 2021

krazyk86cu said:
Hey guys, I ordered in November and with all the parts delays I’m backing out. I put down a deposit and dealer doesn’t want to refund it. Any ideas how to proceed? My order was a TR2 with Beadlocks so based on current info I’m going to be held up over beadlocks, seats, and parking sensors. Thoughts? I’m in NC for what it’s worth. There was never anything expressed that the deposit was non refundable.

That's not ok. Advise them you'll seek legal counsel

OhioChris · Jan 23, 2021

On special-ordered products that we order for a customer that backs out, we hold his deposit till we sell the unit. Disclosed up front....perhaps suggest this with the gm or owner. I don't think you'd be waiting long...

krazyk86cu · Jan 23, 2021

OhioChris said:
On special-ordered products that we order for a customer that backs out, we hold his deposit till we sell the unit. Disclosed up front....perhaps suggest this with the gm or owner. I don't think you'd be waiting long...

They told me that since they hadn’t failed yet on any of their promises is a March delivery they wouldn’t refund. I asked them to confirm my status. And they said I was on schedule to receive the Truck in March. I told them I was the status code and of course it’s BG. Lol. They couldn’t/wouldn’t explain how they got a March build date while still in BG status. They did finally say if the truck wasn’t on the ground in March they’d give me a refund. I guess I better go get that in writing.

OhioChris · Jan 23, 2021

krazyk86cu said:
They told me that since they hadn’t failed yet on any of their promises is a March delivery they wouldn’t refund. I asked them to confirm my status. And they said I was on schedule to receive the Truck in March. I told them I was the status code and of course it’s BG. Lol. They couldn’t/wouldn’t explain how they got a March build date while still in BG status. They did finally say if the truck wasn’t on the ground in March they’d give me a refund. I guess I better go get that in writing.

MSRP deal ? (hopefully)

krazyk86cu · Jan 23, 2021

OhioChris said:
MSRP deal ? (hopefully)

Below MRSP.

Caliche · Jan 23, 2021

krazyk86cu said:
Hey guys, I ordered in November and with all the parts delays I’m backing out. I put down a deposit and dealer doesn’t want to refund it. Any ideas how to proceed? My order was a TR2 with Beadlocks so based on current info I’m going to be held up over beadlocks, seats, and parking sensors. Thoughts? I’m in NC for what it’s worth. There was never anything expressed that the deposit was non refundable.

Did you use a credit card? If so call the card provider and ask for a refund thru them. Happened to me a few years ago and it was 1k deposit and they refused to refund.... I called Amex and they got my $ back. That is if you didn’t sign an agreement. Good Luck

KnightMare · Jan 23, 2021

Honestly you could just wait a few weeks and see what happens. Could always modify the order and remove the beadlocks to have only 1 thing to hold you up compared to TR2 AND beadlocks. They are supposed to get more inventory next 3 weeks just don't know how much. So if you are going to be built in March, you'll go D status in a few weeks so they can start gathering parts for you build. I would say wait until Valentines day, no D pull out (no pun intended).

Or get someone to take the order over especially if it is under MSRP. Someone will grab it and then you'll get the deposit back
Or push come to shove, have a nice word with the GM about you getting a lawyer and they'll come off the money.

Kerry0805 · Jan 23, 2021

krazyk86cu said:
They told me that since they hadn’t failed yet on any of their promises is a March delivery they wouldn’t refund. I asked them to confirm my status. And they said I was on schedule to receive the Truck in March. I told them I was the status code and of course it’s BG. Lol. They couldn’t/wouldn’t explain how they got a March build date while still in BG status. They did finally say if the truck wasn’t on the ground in March they’d give me a refund. I guess I better go get that in writing.

Sounds like they are "re-negotiating" with you to give you a refund if it does not come through as expected. I would get it in writing, then if it doesn't deliver, you at least have some better leverage to get them to make good on it.

OhioChris · Jan 23, 2021

I think you'll be fine.....they'll get it retailed quick and I'm sure won't keep your deposit.......political suicide today

krazyk86cu · Jan 23, 2021

Caliche said:
Did you use a credit card? If so call the card provider and ask for a refund thru them. Happened to me a few years ago and it was 1k deposit and they refused to refund.... I called Amex and they got my $ back. That is if you didn’t sign an agreement. Good Luck

I did put it on my Discover.

Caliche · Jan 23, 2021

krazyk86cu said:
I did put it on my Discover.

Unless you signed something... if not just tell Discover that you want your money back... it might take a few days. Let Discover fight with the dealer and they should refund ur $. Cheers